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- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda's friendly team at our branded outlets like Greggs and Subway.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Be at the heart of customer experience and make every visit memorable.
- Qualifications: Customer-focused, team player, reliable, and eager to learn.
- Other info: Flexible shifts with excellent career growth opportunities.
Job Title: Service Colleague | Location: FS – 1565 Sandy Lodge Greggs | Employment Type: Part time | Contract Type: Permanent | Shift Pattern: Work Shift: Days | Hours per Week: 20 | Pay Rate: £12.45 | Category: Retail Hourly Colleagues, Sales Staff | Closing Date: 26 September 2025
Overview
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
Responsibilities
- Serve food and customer orders in a fast-paced environment.
- Maintain a clean and welcoming store environment.
- Assist with deliveries and stock replenishment as needed.
- Operate tills and handle basic cash and customer transactions.
- Collaborate with team members to ensure smooth operations across branded outlets (Greggs, Subway, Burger King).
What you’ll bring
- Customer-focused: you enjoy helping people and making their experience a positive one.
- Team player: you work well with others and support your colleagues.
- Reliable: you show up ready to work and take pride in what you do.
- Positive attitude: you bring energy and enthusiasm to every shift.
- Willing to learn: you’re open to training and keen to build your skills.
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your chat to really impress.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll be working closely with others. Prepare to discuss how you've collaborated in past roles and how you can contribute to a friendly, fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Asda family. Don’t miss out on this opportunity!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you’ve made customers happy in the past, so share specific examples that showcase your friendly and helpful approach.
Teamwork is Key: As a Service Colleague, you'll be part of a team, so let us know about your teamwork skills! Mention any experiences where you collaborated with others to achieve a common goal, as this will show us you’re a great fit for our fast-paced environment.
Be Reliable and Flexible: We value reliability and flexibility, especially in a role that requires working various shifts. In your application, emphasise your commitment to showing up on time and your willingness to adapt to different schedules, including weekends and evenings.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get your application in!
How to prepare for a job interview at Greggs
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does at Asda. Familiarise yourself with the responsibilities like serving food, maintaining cleanliness, and operating tills. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Service Colleague, customer service is key. Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.
✨Emphasise Teamwork
This role requires collaboration with team members across various outlets. Prepare to discuss how you work well in a team, support your colleagues, and contribute to a positive work environment. Highlight any previous experiences where teamwork led to success.
✨Bring Your Positive Energy
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, engage with the interviewer, and express your eagerness to learn and grow within the company. This will show that you’re a great fit for the fast-paced environment.