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- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda's friendly team in a fast-paced retail setting.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Make a positive impact on customer experiences while working with a supportive team.
- Qualifications: Customer-focused attitude and willingness to learn in a dynamic environment.
- Other info: Flexible shifts available, including weekends and evenings, with excellent career growth opportunities.
Job Title
Service Colleague
Location
FS – 1211 South Parks Greggs
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
16
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
2 September 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and teamwork experience—these are key for a Service Colleague.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. A good first impression can go a long way, especially in a customer-focused role like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. Share examples of how you've made someone's day better or resolved an issue—this will show us that you’re the perfect fit for our Service Colleague role.
Team Spirit is Key: We love a good team player! In your application, mention any experiences where you’ve worked well with others. Whether it’s in a job, at school, or even in sports, let us know how you support your teammates and contribute to a positive environment.
Be Reliable and Ready: Reliability is crucial in our fast-paced food service environment. Make sure to emphasise your punctuality and commitment in your application. A quick note about your work ethic can go a long way in showing us you’re ready to take on the challenge!
Keep It Positive: A positive attitude can make all the difference! Use your application to convey your enthusiasm for the role. Share what excites you about working with us and how you plan to bring that energy to every shift. Don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Greggs
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the key responsibilities like customer service, food preparation, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer satisfaction is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to simply making someone's day better. Highlighting these moments will demonstrate your customer-focused attitude.
✨Emphasise Teamwork
Since you'll be working in a fast-paced environment, it's important to show that you can work well with others. Think of times when you've collaborated with colleagues to achieve a common goal. Sharing these stories will illustrate your ability to be a reliable team player.
✨Bring a Positive Attitude
A positive mindset can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your eagerness to learn and grow within the company. This will leave a lasting impression on your interviewers.