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- Tasks: Serve delicious food and ensure a welcoming environment for customers.
- Company: Join Asda's friendly team in a fast-paced retail environment.
- Benefits: Enjoy 15% discount, flexible pay options, and great wellbeing support.
- Why this job: Be at the heart of customer experience and make people smile every day.
- Qualifications: Customer-focused attitude and willingness to learn in a team.
- Other info: Flexible shifts available, including weekends and evenings.
Job Title
Service Colleague
Location
FS – 1460 Crewe Greggs
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
16
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
9 September 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your customer-focused attitude and make you stand out.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, highlight times when you've worked well with others. As a Service Colleague, you'll need to show that you can support your colleagues and contribute to a positive team dynamic.
✨Tip Number 4
Don't forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your enthusiasm and willingness to learn, which is exactly what Asda is looking for in a Service Colleague.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made customers happy in the past, so share those stories!
Be a Team Player: Since teamwork is key for us at Asda, mention any experiences where you've worked well with others. Whether it's in a job or a group project, we love to see that collaborative spirit!
Keep It Positive: Your attitude matters! Use your application to convey your enthusiasm and positive outlook. We’re looking for people who bring energy to the team, so let that shine through in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate—just follow the prompts!
How to prepare for a job interview at Greggs
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the key responsibilities like customer service, food preparation, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer satisfaction is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This could be anything from resolving a complaint to simply making someone’s day better. Highlighting these moments will demonstrate your customer-focused attitude.
✨Emphasise Teamwork
Since you'll be working in a fast-paced environment, it’s important to show that you’re a team player. Think of times when you’ve collaborated with others to achieve a common goal. Be ready to discuss how you support your colleagues and contribute to a positive team atmosphere.
✨Bring a Positive Attitude
Your energy and enthusiasm can set you apart from other candidates. During the interview, let your personality shine through. Smile, maintain eye contact, and express your excitement about the opportunity to work in a vibrant food service environment. A positive attitude can be contagious!
