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- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join the fun and welcoming team at Greggs, a beloved retail brand.
- Benefits: Competitive pay, commission, 50% discount, free drinks, paid breaks, and holiday entitlement.
- Why this job: Make a real impact while enjoying a dynamic work environment and career growth.
- Qualifications: Experience as a Supervisor or Line Manager with excellent customer service skills.
- Other info: Celebrate milestones with long service awards and enjoy savings on everyday shopping.
The predicted salary is between 28800 - 43200 £ per year.
About the role Join us as a Shop Manager and you\’ll lead and motivate your team to deliver fast and friendly service to our customers. in-shop, delivery, Click + Collect and drive thru. You\’ll be responsible for making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online. Lead the team to deliver amazing results and maintain the excellent standards of the shop Drive high performance through recruitment, training and development, and colleague engagement Keep a close eye on things like wage controls, waste controls and customer service standards Roll your sleeves up and get involved in food preparation and serving customers Ensure the shop is clean, well-stocked and welcoming Competitive pay plus commission Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. Here at Greggs, we love what we do, and we have fun! Everyone\’s welcome at Greggs. Greggs Careers About Greggs.
Senior Retail Store Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with food-on-the-go. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We all know that showing your passion for delivering excellent experiences is key, so let that shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. If you love what Greggs stands for, make sure to highlight that in your conversations. It shows you’re genuinely interested!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a great way to reiterate your enthusiasm for the role and remind them why you’d be a fantastic fit.
We think you need these skills to ace Senior Retail Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering excellent customer service and leading a team. Share specific examples of how you've motivated others in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Senior Retail Store Manager position. Highlight your experience in food-on-the-go environments or retail, and don’t forget to mention any achievements in recruitment, training, and colleague engagement that align with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll be able to see all the details about the role and our company culture. Plus, it shows us you’re serious about joining the Greggs family!
How to prepare for a job interview at Greggs
✨Know the Company Inside Out
Before your interview, make sure you research Greggs thoroughly. Understand their values, mission, and what makes them unique in the retail food industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Senior Retail Store Manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team, improved performance, or handled challenges. Be ready to discuss how you can inspire others to deliver excellent customer service.
✨Demonstrate Customer-Centric Thinking
Greggs places a strong emphasis on customer experience. Think of specific instances where you've gone above and beyond for customers. Be prepared to share how you would ensure that every customer has a brilliant experience, whether they’re ordering in-store or online.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios during your interview. Think about how you would handle situations like managing waste controls or maintaining high standards in the shop. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
