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- Tasks: Lead a team to deliver amazing customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Make a real impact while enjoying a vibrant work environment.
- Qualifications: Experience in customer service and team leadership is essential.
- Other info: Great career growth opportunities and a supportive team atmosphere.
The predicted salary is between 28800 - 42000 £ per year.
About the role
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You’ll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.
If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Rotherham employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Rotherham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their fun and inclusive environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer service. Be ready to share these during your interview to demonstrate how you can motivate and engage your future team at Greggs.
✨Tip Number 3
Show your passion for customer service! During your chat, highlight how you’ve gone above and beyond for customers in the past. This will resonate well with Greggs' commitment to delivering a brilliant experience for every shopper.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows you're keen and helps you figure out if Greggs is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Shop Manager in Rotherham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and delivering fantastic customer service. Share any relevant experiences that highlight your passion for the food-on-the-go environment.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight your experience in managing teams, delivering excellent customer service, and any specific achievements in previous roles. We love seeing how your skills align with what we’re looking for!
Be Yourself: At Greggs, we value authenticity. Don’t be afraid to let your personality come through in your application. Share your unique experiences and perspectives, especially those that demonstrate your commitment to inclusivity and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Greggs
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so be ready to discuss how you can contribute to that atmosphere.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and engagement strategies that drove high performance.
✨Customer Service is Key
Greggs places a strong emphasis on delivering excellent customer service. Be prepared to share specific instances where you've gone above and beyond for customers, and how you plan to ensure a brilliant experience for them.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on work, so don’t shy away from discussing your willingness to get involved in food preparation and serving customers. Highlight any relevant experience you have in fast-paced environments to show you're up for the challenge.
