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- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join the fun-loving team at Greggs, where everyone is welcome.
- Benefits: Competitive pay, up to 50% discount, free hot drinks, and paid breaks.
- Why this job: Make a real impact while enjoying a dynamic retail environment.
- Qualifications: Experience as a Supervisor or Line Manager in retail or food-on-the-go.
- Other info: Grow your career with holiday entitlement and long service awards.
The predicted salary is between 28800 - 43200 £ per year.
About the role Join us as a Shop Manager and you\’ll lead and motivate your team to deliver fast and friendly service to our customers. in-shop, delivery, Click + Collect and drive thru. You\’ll be responsible for making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online. Lead the team to deliver amazing results and maintain the excellent standards of the shop Drive high performance through recruitment, training and development, and colleague engagement Keep a close eye on things like wage controls, waste controls and customer service standards Roll your sleeves up and get involved in food preparation and serving customers Ensure the shop is clean, well-stocked and welcoming Competitive pay plus commission Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. Here at Greggs, we love what we do, and we have fun! Everyone\’s welcome at Greggs. Greggs Careers About Greggs.
Retail Senior Store Manager employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Senior Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience at Greggs. A friendly chat can lead to insider tips or even a referral that could give you the edge.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've motivated teams and delivered amazing results in previous roles.
✨Tip Number 3
Do your homework! Familiarise yourself with Greggs' values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen and ready to jump into the action at Greggs!
We think you need these skills to ace Retail Senior Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you love delivering excellent customer service and have a genuine interest in leading a team. Share any relevant experiences that highlight your passion for retail.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in food-on-the-go environments or retail, and showcase your skills in team leadership and customer service. We appreciate when applicants take the time to align their experience with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can get your application in quickly!
How to prepare for a job interview at Greggs
✨Know the Brand
Before your interview, make sure you know all about Greggs. Familiarise yourself with their menu, values, and what makes them stand out in the food-on-the-go market. This will show your genuine interest and help you connect your experience to their brand.
✨Showcase Leadership Skills
As a Senior Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past, handled conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service Focus
Greggs prides itself on excellent customer service. Be ready to discuss how you've delivered outstanding service in previous roles. Think of specific instances where you went above and beyond for customers, and how you can bring that same energy to Greggs.
✨Engagement and Development
Talk about your experience in training and developing staff. Highlight any successful initiatives you've led that improved team performance or morale. This is crucial for maintaining high standards and ensuring a welcoming environment in the shop.
