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- Tasks: Support QA Managers in audits, food safety procedures, and product testing.
- Company: Join the fun and family-oriented culture at Greggs.
- Benefits: Flexible working hours, inclusive environment, and career development opportunities.
- Other info: Dynamic role with opportunities to grow and have fun on your Greggs journey.
- Why this job: Make a real impact on food safety while enjoying a supportive team atmosphere.
- Qualifications: Degree in Food Science, HACCP Level 3, and strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
Quality Assurance Officer
Greggs Newcastle, England
We have a fantastic opportunity to join the Technical team at Greggs Balliol as a Quality Assurance Officer.
Benefits
- 21 days (4.2 weeks) annual leave, pro‑rated, increasing with service, plus bank holidays and 1 additional floating day
- Colleague discount, up to 50% off our own‑produced products
- Free hot drinks while on a shift break
- Profit share: 10% of our profits to all colleagues with at least 6‑month service, or more, each year
- Share‑save scheme to buy discounted Greggs shares over a fixed time, to have an even bigger share of our profits
- Career progression and learning and development
- Employee Assistance Programme; a free, confidential helpline, 24 hours a day, 365 days a year, with a mobile app providing wellness content on physical, mental, social, and financial wellbeing
- Perks and savings, such as digital gift card discounts, online cashback, in‑store and online coupons, and lifestyle offers
- A company who cares about our communities, the environment, and being a better business – read about The Greggs Pledge
- Colleague Networks – internal groups for sharing experiences, feedback on the way we do things at Greggs, and supporting one another
About the role
- This is a full‑time role, but flexibility will be considered
- We offer as much flexibility as possible in line with the needs of the role
- The base location is Greggs Balliol, Balliol Business Park, Longbenton, Newcastle Upon Tyne
What you’ll do
- Support the QA Managers with day‑to‑day technical activities, including leading third‑party BRCGS / EHO audits and inspections in their absence
- Support the QA Managers on the HACCP team and carry out validation work and trend analysis to support the sites HACCP plan
- Assist with the introduction and implementation of food safety and quality procedures for day‑to‑day manufacturing operations
- Lead management meetings and present technical information as requested by the QA Managers
- Provide technical support for site product recall / withdrawals and lead the incident call in the absence of the QA Managers
- Monitor and maintain product testing requirements, including analysis of results and instigation of investigations and corrective action plans
- Support the site with the management of non‑conforming products and compliant investigations
- Drive operational standards by completing internal audits in line with the sites internal audit schedule
- Oversee the site QA Team to ensure effective implementation of food safety and quality management systems and prerequisites
- Support the QA Team with their targets, objectives and development plans
About you
- A Degree or HNC Level Education in a Food Science‑based subject
- HACCP Level 3 and Food Safety Level 4 qualifications
- A good understanding of BRC Global standard requirements and experience participating in internal and third‑party audits
- Proven experience in investigations with strong attention to detail
- A result‑focused approach with excellent communication skills and the ability to influence others
- Experience of, and the ability to multi‑task and work with multiple priorities calmly and at pace
- Advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint and Teams
- Supportive of an inclusive culture – recognising and valuing that difference is good
- Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave, and the way we support each other. We’re hard‑working, but above all else we’re family; and it doesn’t matter who you are, where you’re from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.
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Quality Assurance Officer employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in Greggs and what they stand for!
✨Tip Number 3
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of the Greggs family before you know it!
We think you need these skills to ace Quality Assurance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Officer role. Highlight your relevant experience, especially in food safety and quality management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our team at Greggs. Keep it friendly and professional – we love a bit of personality!
Showcase Your Qualifications: Don’t forget to mention your qualifications like HACCP Level 3 and Food Safety Level 4. We’re keen on seeing how your educational background aligns with the role, so make it stand out in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Greggs
✨Know Your Stuff
Make sure you brush up on your knowledge of BRC Global standards and HACCP principles. Being able to discuss these topics confidently will show that you're not just familiar with the requirements, but that you can also apply them in real-world scenarios.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've led audits or managed product recalls. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see your impact.
✨Be a Team Player
Greggs values a supportive culture, so be ready to talk about how you've worked collaboratively in teams. Highlight instances where you've influenced others positively or contributed to team objectives, as this aligns with their family-oriented ethos.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions about the QA team's goals or the company's approach to food safety. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.