At a Glance
- Tasks: Lead a team ensuring top-notch food safety and quality standards at Greggs.
- Company: Join the vibrant team at Greggs, where fun meets hard work.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and private medical insurance.
- Other info: Flexible hours, career growth opportunities, and a culture that values inclusivity.
- Why this job: Make a real impact on food safety while working in a supportive environment.
- Qualifications: Degree in Food Science, HACCP Level 3, and leadership experience required.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity to join the Technical team at Greggs as a Quality Assurance Manager. Reporting to the Technical Manager you will have direct responsibility for food safety and quality standards. You will be part of an effective QA team that is heavily involved with day-to-day factory floor operations for low risk manufacturing, ensuring high standards are maintained and current site systems are challenged and developed. You will be expected to build strong relationships across the site and work closely with technical teams within the region.
We can offer you:
- Management Bonus Scheme which is worth up to 10% of your salary
- Pension scheme with matching employer contributions up to 7%
- Colleague discount, up to 50% off our own-produced products
- Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
- 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
- The opportunity to purchase additional annual leave twice a year
- Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
- Private Medical Insurance which is free for you and subsided for your dependants
- Income Protection should you become unable to work due to long-term sickness
- Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
- Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
- Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
- Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
- Career progression and learning and development opportunities
- A company who cares about our communities; the environment and being a better business!
- Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
This is a full-time role, however flexibility in this will be considered. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role. The base location for this role is Greggs Balliol Park, Newcastle upon Tyne.
What you’ll do
Working closely with the site teams, the role is responsible for:
- Directing a team of Quality Assurance Technicians
- Working with production, engineering, and hygiene teams to ensure the highest standards of food safety, quality and legality are maintained
- Steering the annual site BRCGS audit and ensuring the site works to the requirements of the BRCGS Food standard, always
- Leading the HACCP team, ensuring full implementation of the HACCP plan and prerequisites
- Managing the site's allergen management and risk assessment process
- Facilitating product recalls and withdrawals
- Managing the site's document control systems
- Providing management reports on levels of performance for KPI data
- Assisting with the completion of internal audits and inspections
- Managing non-conformances and corrective / preventative actions
About you
We are looking for individuals who are driven, and can demonstrate:
- A Degree level education in a Food Science based subject
- Experience of allergen management essential
- HACCP Level 3 and Food Safety Level 4 qualifications
- The role will involve occasional travel to other sites; therefore, flexibility and a full clean driving licence is essential
- Practical knowledge of the BRCGS Food Standard and Quality Management Systems
- Internal audit qualification and experience auditing against the BRCGS food standard
- Proven experience of leadership, decision making and team management
- A result focussed approach with excellent communication skills and the ability to influence others
- Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
- Are supportive of an inclusive culture – recognising and valuing that difference is good
- Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We’re hard-working, but above all else we’re family; and it doesn’t matter who you are, where you’re from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.
Quality Assurance Manager employer: Greggs
As a Greggs Manager in Crewe, you'll be part of a vibrant team dedicated to delivering exceptional food service experiences. Our inclusive work culture prioritises employee wellbeing and growth, offering competitive salaries, generous benefits, and opportunities for professional development. With a focus on leadership and operational excellence, you'll thrive in an environment that values your contributions and celebrates diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the food safety and quality assurance field. Attend industry events, join relevant online groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Greggs and their values. Understand their commitment to quality and community. When you walk into that interview, show them you’re not just another candidate; you’re someone who genuinely aligns with their mission and culture.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to quality assurance and team management. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your experience clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Quality Assurance Manager position.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your relevant experience in food safety, quality management systems, and any leadership roles you've held. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our team at Greggs. Be sure to mention specific experiences that relate to the job description.
Showcase Your Qualifications:Don’t forget to highlight your qualifications, especially your HACCP Level 3 and Food Safety Level 4 certifications. We’re keen on seeing how your educational background supports your application, so make it stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Greggs
✨Know Your Standards
Familiarise yourself with the BRCGS Food Standard and Quality Management Systems. Be ready to discuss how you’ve applied these standards in your previous roles, as this will show your understanding of food safety and quality.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and driving results. Think about specific situations where you influenced others or made decisions that improved quality assurance processes.
✨Be Ready for Scenario Questions
Expect questions about handling non-conformances or product recalls. Prepare to walk through your thought process and actions in these scenarios, demonstrating your problem-solving skills and ability to maintain high standards.
✨Build Relationships
Since the role involves working closely with various teams, think about how you can demonstrate your ability to build strong relationships. Share examples of how you’ve collaborated with production, engineering, or hygiene teams to achieve common goals.
