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- Tasks: Assist customers with eye care, prepare for exams, and dispense eyewear.
- Company: Join Asda, a friendly and inclusive retail healthcare environment.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Why this job: Make a difference in people's lives while gaining valuable skills and experience.
- Qualifications: Friendly, organised, and good with numbers; customer service skills are a plus.
- Other info: Flexible shifts available, with opportunities for career progression and training.
The predicted salary is between 10 - 15 £ per hour.
Location: Swindon Haydon
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 29
Pay Rate: £12.60
Category: Non-clinical (Non-MD), Retail Healthcare, Retail Hourly Colleagues
Closing Date: 10 February 2026
About the Role:
To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.
Our in-store Opticians are hugely popular with our customers and they’ll expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products.
You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.
We’ll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals – with our great training and support, we’ll help you keep getting better and better.
You’ll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.
About You:
You’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.
Everything you’ll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Locations
Service Colleague (Hiring Immediately) in Norfolk, Norwich employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague (Hiring Immediately) in Norfolk, Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda and their optical services. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers regularly, think of examples where you've provided great service or solved problems. This will help you shine during the interview.
✨Tip Number 3
Be flexible with your availability! Asda is looking for colleagues who can work various shifts, including weekends. Highlight your willingness to adapt your schedule to meet the needs of the store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of retail healthcare.
We think you need these skills to ace Service Colleague (Hiring Immediately) in Norfolk, Norwich
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and organised nature.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant skills and experiences. We love seeing how you can bring your unique talents to our team!
Show Your Passion: Let us know why you’re excited about this role! Whether it’s your love for helping people or your interest in optical care, sharing your passion can really make your application stand out.
Apply Online: Don’t forget to apply through our website! It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Greggs
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Service Colleague. Familiarise yourself with tasks like preparing patients for eye exams and discussing ocular health. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Service Colleague, you'll be interacting with customers regularly. During the interview, share examples of how you've provided excellent customer service in the past. Highlight your friendly nature and problem-solving skills to demonstrate that you can create a welcoming environment for customers.
✨Be Ready for Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Think about how you can accommodate late and weekend shifts, and express your willingness to adapt. This shows that you're committed to meeting the needs of the store and its customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or opportunities for career progression. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.