At a Glance
- Tasks: Lead a team to deliver amazing customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Other info: Great career growth opportunities and a supportive team atmosphere.
- Why this job: Make a real impact while enjoying a vibrant work environment.
- Qualifications: Experience in customer service and team leadership is essential.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here.
Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome.
Shop Manager JBLE1_NI in Newtownabbey employer: Greggs
At Greggs, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. As a Shop Manager, you'll not only lead a dedicated team to deliver exceptional customer service but also benefit from competitive pay, generous discounts, and opportunities for personal and professional growth. With a focus on wellbeing and a commitment to sharing profits with our colleagues, Greggs is an excellent employer for those seeking a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager JBLE1_NI in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service scenarios! Since you'll be leading a team to deliver amazing results, think about how you'd handle different situations. Role-playing with a friend can help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or improved performance in previous roles. Highlighting your ability to engage and develop others will make you stand out as a candidate.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which is always a plus in the eyes of hiring managers.
We think you need these skills to ace Shop Manager JBLE1_NI in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and delivering excellent customer service. Share why you love working in a fast-paced environment like ours.
Tailor Your Experience:Make sure to highlight your relevant experience in retail or food service. We’re looking for someone who has a track record of managing teams and providing top-notch service, so be specific about your achievements and how they relate to the Shop Manager role.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique perspective on teamwork and inclusivity, as we believe that diversity makes us stronger at Greggs.
Follow the Application Process:Remember to apply through our website! It’s super easy – just click the Apply button and follow the steps. This ensures your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Greggs
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and fun, so think about how you can demonstrate that you align with these values in your answers.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Highlight any specific achievements that showcase your ability to drive performance and maintain high standards.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of times when you've gone above and beyond for customers or resolved conflicts effectively. This will show your commitment to delivering a brilliant experience for customers.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
