At a Glance
- Tasks: Lead a team to deliver fast and friendly service while ensuring a brilliant customer experience.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make a real impact by leading a team in a dynamic food-on-the-go environment.
- Qualifications: Experience in customer service and team leadership, preferably in retail or food.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance and app helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here.
Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome.
Shop Manager in Newtownabbey employer: Greggs
As a Greggs Manager in Crewe, you'll be part of a vibrant team dedicated to delivering exceptional food service experiences. Our inclusive work culture prioritises employee wellbeing and growth, offering competitive salaries, generous benefits, and opportunities for professional development. With a focus on leadership and operational excellence, you'll thrive in an environment that values your contributions and celebrates diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your skills as a Shop Manager.
✨Tip Number 3
Be ready to roll up your sleeves! Show that you're not just about managing but also getting involved in the day-to-day operations. Mention how you can contribute to food prep and customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Greggs family. Don’t miss out on this opportunity!
We think you need these skills to ace Shop Manager in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and delivering fantastic customer service. Share any relevant experiences that highlight your passion for the food-on-the-go environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Manager role. Highlight your previous experience in supervisory positions and any achievements in customer service. We love seeing how you've made a difference in past roles, so don’t hold back!
Be Yourself:We value authenticity, so be yourself in your application. Share your unique perspective and how you can contribute to our inclusive culture. We want to know what makes you tick and how you can bring your personality to our team!
Follow the Application Process:Don’t forget to apply through our website! It’s super easy – just click the Apply button and follow the steps. We can’t wait to see your application and hopefully welcome you to the Greggs family!
How to prepare for a job interview at Greggs
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and fun, so think about how you can demonstrate that you align with these principles in your answers.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Highlight any specific achievements that showcase your ability to drive performance and maintain high standards.
✨Customer Service is Key
Greggs is all about delivering excellent customer service. Be ready to discuss your experience in this area, including how you've handled difficult situations or improved customer satisfaction in the past.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on work, so be prepared to talk about your willingness to get involved in food preparation and serving customers. Share any relevant experiences that show you're not afraid to dive into the day-to-day operations.
