At a Glance
- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join the fun-loving team at Greggs, where everyone is welcome.
- Benefits: Competitive pay, 50% discount, free hot drinks, and paid breaks.
- Other info: Opportunities for career growth and well-being support.
- Why this job: Make a real impact while enjoying a dynamic work environment.
- Qualifications: Experience in customer service and food-on-the-go or retail.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.
About us
Here at Greggs, we love what we do, and we have fun! Everyone's welcome at Greggs.
Greggs Store Manager in Newtownabbey employer: Greggs
At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and encouraged to grow. With competitive pay, generous discounts, and a focus on health and wellbeing, we ensure our employees enjoy a rewarding experience while contributing to our mission of delivering exceptional service. Join us in a role that not only offers career progression but also celebrates your achievements with long service awards and profit-sharing opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Greggs Store Manager in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your skills as a Shop Manager.
✨Tip Number 3
Be ready to roll up your sleeves! Show that you're not just about managing but also getting involved in food prep and customer service. This hands-on attitude is key for a role at Greggs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Greggs family!
We think you need these skills to ace Greggs Store Manager in Newtownabbey
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering great customer experiences. Share specific examples of how you've gone above and beyond to make customers happy – it really helps us see your enthusiasm!
Highlight Your Leadership Skills:As a Shop Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated your team or improved performance – we want to see how you can drive results with us!
Be Authentic and Personal:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share a bit about your personality. This helps us understand how you'd fit into our Greggs family.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Greggs
✨Know Your Stuff
Before the interview, make sure you understand Greggs' values and what makes their customer service stand out. Familiarise yourself with their menu and any recent news about the company. This shows you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a potential Shop Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, handled conflicts, or improved performance. Be ready to discuss how you can inspire others at Greggs.
✨Emphasise Customer Service Excellence
Greggs prides itself on delivering amazing customer experiences. Think of specific instances where you've gone above and beyond for customers in previous roles. Highlight your understanding of the importance of customer satisfaction and how you plan to maintain high standards.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on work, so be prepared to discuss your willingness to get involved in food preparation and serving customers. Share your experiences in similar environments and how you balance management duties with operational tasks.
