At a Glance
- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join the fun-loving team at Greggs, where everyone is welcome.
- Benefits: Competitive pay, 50% discount, free hot drinks, and paid breaks.
- Other info: Opportunities for career growth and well-being support.
- Why this job: Make a real impact while enjoying a dynamic work environment.
- Qualifications: Experience in retail or food service with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.
About us
Here at Greggs, we love what we do, and we have fun! Everyone's welcome at Greggs.
Greggs Retail Store Manager in Newtownabbey employer: Greggs
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. With competitive pay, generous discounts, and a focus on health and wellbeing, we ensure our employees enjoy a rewarding experience while leading their teams to deliver outstanding customer service. Join us in a role that not only offers career progression but also celebrates your contributions through profit sharing and long service awards.
StudySmarter Expert Advice🤫
We think this is how you could land Greggs Retail Store Manager in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your customer service scenarios! Since you'll be leading a team to deliver amazing results, think about how you'd handle different situations. Role-playing with a friend can help you feel more confident when discussing your experience.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or improved performance in previous roles. Highlighting your ability to engage colleagues will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Greggs team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Greggs Retail Store Manager in Newtownabbey
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share specific examples of how you've gone above and beyond to ensure customers have a brilliant experience, just like we do at Greggs!
Highlight Your Leadership Skills:As a Shop Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated your team or improved performance through training and development. We want to know how you can drive results!
Be Specific About Your Experience:Tailor your application to reflect your relevant experience in retail or food-on-the-go environments. Mention any specific roles you've held that relate to the responsibilities of this position, as it helps us see how you'd fit right in with our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining the Greggs family!
How to prepare for a job interview at Greggs
✨Know Your Greggs
Before the interview, make sure you know all about Greggs – their menu, values, and what makes them stand out. This will show your genuine interest in the company and help you connect with the interviewer.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific situations where you drove performance or improved customer service.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing busy periods or resolving customer complaints. Practise your responses to these scenarios to demonstrate your problem-solving skills and ability to maintain high standards.
✨Dress the Part
While Greggs has a casual vibe, it's important to look professional for your interview. Opt for smart-casual attire that reflects the brand's friendly and approachable nature, showing that you take the opportunity seriously.
