Senior Business Analyst in Newcastle upon Tyne

We have a fantastic opportunity to join the Business Analysis team at Greggs as a Senior Business Analyst. You will join our IT & Business Change team at Greggs House Innovate. Reporting in to our Business Analysis Manager, the role will be responsible for undertaking business analysis across a range of business areas and opportunities.

We can offer you:

• Management Bonus Scheme which is worth up to 12.5% of your salary
• Pension scheme with matching employer contributions up to 7%
• Colleague discount, up to 50% off our own-produced products
• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• The opportunity to purchase additional annual leave twice a year
• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
• Private Medical Insurance which is free for you and subsidised for your dependants
• Income Protection should you become unable to work due to long-term sickness
• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• Career progression and learning and development opportunities
• A company who cares about our communities; the environment and being a better business!
• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

This is a full-time role, however flexibility in this will be considered. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role. The base location for this role is Greggs Innovate House, Balliol Business Park, Benton Lane, Newcastle NE12 8EW.

What you'll do:

• Bring visibility and rationale to business improvement opportunities and demonstrate measurable benefits upon which decisions can be made through documentation of as-is processes, to-be designs and gap analysis
• Undertake the work necessary to elicit, challenge and document business and system requirements and evaluate supporting information systems
• Define, Measure and Analyse opportunities to feed into business cases taking account of business-as-usual costs as well as costs of implementation of any Improvements, ensuring benefit realisation monitoring and Control is built into proposals (DMAIC)
• Facilitate workshops across stakeholder groups to capture and challenge business requirements and / or gain buy-in to changes
• Prepare programme and project reporting and documentation as appropriate
• Actively contribute to enhancing business analysis methods and techniques, including the effective use of fit-gap analysis to ensure alignment between business processes and new systems
• Experience in end-to-end (E2E) process mapping, capturing and analysing ‘as-is’ and ‘to-be’ states to identify inefficiencies, opportunities for improvement, and ensure alignment across business functions and supporting systems
• Support the move towards automated decisioning, ensuring appropriate governance for what should and shouldn’t be automated

About you

You will fit right into this role if you:

• Have a track record of forming and strengthening trusted relationships with business stakeholders
• Have excellent written & verbal communication skills and the ability to present ideas and opportunities (including using known presentational tools)
• Can demonstrate excellent organisational skills with strong attention to detail
• Have the proven ability to work cross functionally and collaboratively
• Have experience of influencing cross functionally and to Director Level
• Have advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
• Are self-motivated with the ability to work under pressure and using own initiative
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.