PMO Analyst in Newcastle upon Tyne

This is a full-time role, however flexibility in this will be considered. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role. The base location for this role is Innovate House, Balliol Park, Newcastle Upon Tyne.

We have a fantastic opportunity to join the IT & Business Change team at Greggs as PMO Analyst. In this key role, you'll support effective delivery across our IT & Business Change portfolio, ensuring strong governance, clear reporting and consistent ways of working. You'll work closely with Business Change Managers, Programme Governance teams and Project Managers to embed best practice, drive continuous improvement and help ensure successful delivery of business and technology change.

If you're organised, collaborative and great at bringing clarity and structure to change initiatives, this role is central to shaping how change is delivered across Greggs.

We can offer you:

• Management Bonus Scheme which is worth up to 10% of your salary
• Pension scheme with matching employer contributions up to 7%
• Colleague discount, up to 50% off our own-produced products
• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• 25 days (5 weeks) annual leave, pro‑rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• The opportunity to purchase additional annual leave twice a year
• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
• Private Medical Insurance which is free for you and subsided for your dependants
• Income Protection should you become unable to work due to long‑term sickness
• Death in service benefit which provides a lump‑sum payment equal to 4 times your year's salary
• Virtual GP, Physiotherapy and Lifestyle Consultations – we provide access to a fantastic total wellbeing app for you and your family
• Employee Assistance Programme – we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
• Savings and discounts, including digital gift card discounts, online cashback, in‑store and online coupons and lifestyle offers
• Career progression and learning and development opportunities
• A company that cares about our communities, the environment and being a better business!
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

What you'll do:

• Oversee governance activities across the IT Business Change Portfolio and Next Generation SAP Programme
• Maintain portfolio level and programme level reporting including: Roadmaps and delivery milestones, RAID (risks, assumptions, issues, dependencies), Change control, Resource forecasting and utilisation, Budget tracking and ad hoc reporting
• Ensure projects and programmes align with business goals and strategic direction
• Create and drive a PMO strategy striving for business maturity in governance
• Maintain and continuously improve PMO standards, templates, frameworks and guidance for both the Portfolio and the NGS Programme.
• Compile and prepare key reporting packs such as: Ops Board reports for IT & Business Change, Portfolio dashboards and performance summaries, Engagement and success stories for Business Change communications, KPI reporting at project, programme, and portfolio levels
• Identify opportunities to streamline processes, enhance governance controls and strengthen delivery performance
• Work closely with Business Change Managers, Project Managers, Programme leadership and cross‑functional teams to support delivery activities
• Provide support for planning activities, dependency mapping, milestone alignment and reporting deadlines
• Facilitate clear communication across teams, ensuring updates flow effectively between stakeholders

About you:

• You will fit right into this role if you have experience working within a Project/Programme/Portfolio Management environment
• Knowledge of project management tools, techniques, governance disciplines and delivery frameworks
• Strong written and verbal communication skills
• Advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint and Teams
• Experience in PMO functions, portfolio governance, or programme assurance
• Are a strong team player, able to build good working relationships at all levels
• Are results focused with strong planning, prioritising and organisation skills
• Can multi‑task and work with multiple priorities at pace, delivering results within tight timescales
• Have strong analytical and problem‑solving skills with experience of analysing information and issues to identify current and potential problems and develop and implement workable solutions
• Able to engage and work collaboratively with other teams to make improvements to processes and influence stakeholders at all levels
• Enjoy being part of a hard‑working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs:

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We’re hard‑working, but above all else we’re family; and it doesn’t matter who you are, where you’re from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.