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- Tasks: Lead a team to deliver amazing customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Make a real impact while enjoying a vibrant work environment.
- Qualifications: Experience in customer service and team leadership in retail or food.
- Other info: Opportunities for career growth and a supportive workplace.
The predicted salary is between 28800 - 42000 £ per year.
About the role
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Long Eaton employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Long Eaton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their fun and inclusive environment.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've motivated teams and delivered excellent customer service in previous roles. This will demonstrate that you have what it takes to drive high performance at Greggs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Greggs family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Shop Manager in Long Eaton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and delivering top-notch service. Share why you love working in a fast-paced environment like ours.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and team management. We’re looking for someone who can motivate others and maintain high standards, so give us examples of how you’ve done this in the past!
Be Yourself: At StudySmarter, we value authenticity. Don’t be afraid to let your personality come through in your application. We want to know who you are beyond your qualifications, so feel free to share your unique perspective and experiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our culture. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Greggs
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and fun, so think about how you can demonstrate that you align with these principles in your answers.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Be ready to discuss specific situations where you drove performance or improved customer service.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing waste controls or ensuring excellent customer service. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics at Greggs. This shows your genuine interest in the position and helps you assess if it's the right fit for you.