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For Companies At a Glance
- Tasks: Lead a vibrant team to deliver top-notch customer service and manage daily operations.
- Company: A popular bakery chain known for its friendly atmosphere and inclusivity.
- Benefits: Competitive pay, colleague discounts, and a supportive work culture.
- Why this job: Join a fun team and make a difference in customers' day with delicious treats.
- Qualifications: Experience in team leadership and a passion for customer service.
- Other info: Great opportunity for growth in a dynamic and friendly environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading bakery chain in Farnborough is seeking a Shift Manager to oversee operations during the manager's absence. You will engage and motivate the team to deliver exceptional customer service across various channels including in-shop and online orders.
Your responsibilities will include managing product preparation, ensuring displays are stocked, and maintaining shop standards.
This role offers competitive pay, colleague discounts, and a supportive work culture dedicated to inclusivity.
Shift Manager: Lead a Fast, Friendly Team & Service in Farnborough employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead a Fast, Friendly Team & Service in Farnborough
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect with the team and show that you're a great fit!
✨Tip Number 2
Practice your customer service scenarios! As a Shift Manager, you'll need to handle various situations. Think about how you'd motivate your team or resolve a customer complaint, and be ready to share those examples during your chat.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're genuinely interested in the role and the company. Ask about team dynamics, training opportunities, or how they celebrate successes – it’ll make you stand out!
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of all candidates. Plus, it shows you're keen on joining our awesome team!
We think you need these skills to ace Shift Manager: Lead a Fast, Friendly Team & Service in Farnborough
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love engaging with customers. Share any experiences where you went above and beyond to ensure a great service, as this is key for the Shift Manager role.
Highlight Your Team Leadership Skills: We want to see how you can motivate and lead a team! Include examples of times you've successfully managed a group, especially in fast-paced environments like a bakery. This will show us you're ready to step up when the manager's away.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate clarity, especially when it comes to your skills and experiences relevant to the role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Greggs
✨Know the Bakery Inside Out
Before your interview, make sure you’re familiar with the bakery's products and services. Visit the shop, try some items, and understand their customer service approach. This will help you speak confidently about how you can contribute to maintaining those high standards.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to motivate and engage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will show that you're ready to step up in the manager's absence.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you would handle various customer scenarios, both in-shop and online. Think of specific instances where you went above and beyond for a customer, as this will demonstrate your commitment to exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
