At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun-loving team at Greggs, where everyone is welcome.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Other info: Great career growth opportunities and a supportive culture await you.
- Why this job: Make a real impact by inspiring your team and delighting customers.
- Qualifications: Previous supervisory experience in a customer-focused environment is a plus.
The predicted salary is between 24000 - 30000 € per year.
About the role
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome.
Shift Manager TLNT1_NI in Derry employer: Greggs
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Shift Manager, you'll enjoy competitive pay, generous discounts, and opportunities for personal growth, all while working in a fun environment that prioritises customer satisfaction and teamwork. With our commitment to employee wellbeing and a culture that celebrates diversity, Greggs is the perfect place for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager TLNT1_NI in Derry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about putting customers first, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership potential! As a Shift Manager, you'll need to inspire your team. Think about how you've motivated others in previous roles and be prepared to discuss your approach to leading by example.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Greggs team. So, hit that Apply button and let’s get started!
We think you need these skills to ace Shift Manager TLNT1_NI in Derry
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you can inspire and motivate a team to create brilliant experiences for our customers.
Highlight Your Leadership Skills:Make sure to mention any previous supervisory experience you have. We’re looking for natural leaders who can step up when the Manager isn’t around, so share examples of how you've led a team in the past.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Show us what makes you unique and how you can contribute to our inclusive culture at Greggs.
Apply Through Our Website:Remember, to be considered for this role, you need to apply through our careers page. It’s super easy – just click the Apply button and get started on your journey with us!
How to prepare for a job interview at Greggs
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on being inclusive and fun, so think about how you can demonstrate that you align with these values during your conversation.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will show them you're ready to step up when the Manager isn't around.
✨Customer Service is Key
Greggs is all about putting customers first. Be ready to discuss how you've delivered exceptional customer service in previous roles. Think of specific instances where you went above and beyond to ensure a great experience for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about team dynamics, training opportunities, or how they celebrate successes within the team.
