At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun-loving team at Greggs, where everyone is welcome.
- Benefits: Competitive pay, 50% discount, free drinks, and paid breaks.
- Other info: Enjoy career growth, health benefits, and a supportive culture.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused environment.
The predicted salary is between 25000 - 30000 £ per year.
About the role
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome.
Shift Manager TLNT1_NI in Coleraine employer: Greggs
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Shift Manager, you'll enjoy competitive pay, generous discounts, and opportunities for personal growth, all while working in a fun environment that prioritises customer satisfaction and teamwork. With benefits like paid breaks, a health and wellbeing app, and a pension scheme, we ensure our colleagues feel appreciated and motivated to thrive in their careers with us.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager TLNT1_NI in Coleraine
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or handled a tough situation. Being able to share these stories will demonstrate your natural leadership abilities and how you can motivate others.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've gone above and beyond for customers in previous roles. This is key for a Shift Manager role, so make sure you highlight your passion for delivering exceptional service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Greggs team. So, hit that Apply button and let’s get started!
We think you need these skills to ace Shift Manager TLNT1_NI in Coleraine
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you can inspire and motivate a team to create brilliant experiences for our customers.
Highlight Your Leadership Skills:Make sure to mention any previous supervisory experience you've had. We’re looking for natural leaders who can step up when the Manager isn’t around, so share examples of how you've led a team in the past.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Show us what makes you unique and how you can contribute to our inclusive culture at Greggs.
Apply Through Our Website:Remember, to be considered for this role, you need to apply through our careers page. It’s super easy – just click the Apply button and get started on your journey with us!
How to prepare for a job interview at Greggs
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on being inclusive and customer-focused, so think about how your own values align with theirs. This will help you demonstrate that you're not just a fit for the role, but also for the team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you can bring that same energy to Greggs.
✨Customer Service is Key
Greggs is all about delivering exceptional customer service. Think of specific instances where you've gone above and beyond for customers in previous roles. Highlight these during your interview to show that you understand the importance of a brilliant customer experience.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle various situations on the job. Whether it's managing stock levels or ensuring cleanliness, think through practical scenarios you might face as a Shift Manager. This will show that you're proactive and ready to tackle the challenges of the role.
