At a Glance
- Tasks: Lead a fast-paced team to deliver top-notch customer service and maintain high standards.
- Company: A leading bakery chain known for its customer-first approach.
- Benefits: Competitive pay, employee discounts, and growth opportunities.
- Why this job: Join a vibrant team and make a difference in customers' day-to-day experiences.
- Qualifications: Reliable with previous supervisory experience in a customer-focused environment.
- Other info: Exciting growth potential as the business expands.
The predicted salary is between 24000 - 36000 £ per year.
A leading bakery chain in Workington is seeking a Shift Manager. In this role, you will ensure exceptional customer service and support the team in delivering high standards.
- Responsibilities include serving customers, maintaining cleanliness, and preparing food.
- Ideal candidates are reliable with previous supervisory experience in a customer-focused setting.
This position offers competitive pay, employee discounts, and growth opportunities as the business expands.
Shift Manager: Lead a Fast, Customer-First Team in Workington employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Workington
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers. This will help you tailor your answers to show you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with customers and your team. Being able to demonstrate your problem-solving skills will impress the hiring managers.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can set the tone for a great first impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the role and helps keep you on their radar.
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Workington
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to ensure customers leave with a smile. Share specific examples that showcase your ability to handle different situations.
Emphasise Your Leadership Experience: As a Shift Manager, you'll be leading a team, so it's crucial to demonstrate your supervisory skills. Tell us about times when you've motivated your team or resolved conflicts. We love seeing how you can inspire others!
Keep It Clean and Professional: Your application should reflect the high standards we uphold at our bakery. Make sure your CV and cover letter are tidy, well-structured, and free of typos. A polished application shows us you're serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Greggs plc
✨Know the Bakery Inside Out
Before your interview, make sure you research the bakery chain thoroughly. Understand their values, customer service approach, and any unique offerings. This will help you demonstrate your enthusiasm for the role and show that you’re a great fit for their team.
✨Showcase Your Supervisory Skills
Since the role requires previous supervisory experience, be ready to discuss specific examples from your past jobs. Highlight how you’ve led teams, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Customer Service Excellence
As a Shift Manager, exceptional customer service is key. Prepare to share stories where you went above and beyond for customers. Think about how you can convey your passion for creating a positive experience and how you would instil that in your team.
✨Dress the Part
First impressions matter! Dress smartly but comfortably for your interview. Since it’s a bakery, consider wearing something that reflects the brand's vibe while still looking professional. This shows you understand the environment and are serious about the position.