At a Glance
- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join the fun-loving team at Greggs, where everyone is welcome.
- Benefits: Competitive pay, discounts, free drinks, and health perks.
- Other info: Enjoy career growth, share in profits, and celebrate milestones with us.
- Why this job: Make a real impact while having fun in a supportive environment.
- Qualifications: Experience in customer service and leadership in retail or food environments.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of channels: in‑shop, delivery, Click & Collect and drive‑thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us, whether they order in store or online.
Responsibilities
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training, development, and colleague engagement
- Keep a close eye on wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well‑stocked and welcoming
Benefits
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks while on shift
- Paid breaks
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme, with company match up to 7%
- Confidential employee assistance app and helpline
- Long service awards celebrating key milestones
- Savings and discounts for everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food‑on‑the‑go environment or within retail, this could be the role for you. You’ll also be supportive of an inclusive culture, recognising and valuing that difference is good.
About us
Here at Greggs, we love what we do and we have fun. Our culture is built on how we behave and support each other. Everyone’s welcome at Greggs, whatever their background, preferences or beliefs. We want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Winsford employer: Greggs plc
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Shop Manager, you'll enjoy competitive pay, generous discounts, and a range of benefits including a health and wellbeing app, paid breaks, and opportunities for career growth, all while working in a friendly environment that celebrates diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Winsford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their fun and inclusive environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team to deliver amazing results, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for excellent service.
✨Tip Number 3
Show off your leadership style! As a Shop Manager, you'll need to motivate your team. Think about how you can inspire others and create a positive work environment. Share your ideas on team engagement and development during your interview to highlight your suitability for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the Greggs family. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Shop Manager in Winsford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering excellent customer service and leading a team. Share any relevant experiences that highlight your passion for the food and retail industry.
Tailor Your CV:Make sure your CV is tailored to the Shop Manager position. Highlight your previous experience in supervisory roles and any achievements in customer service. We love seeing how you've made a difference in past jobs, so don’t hold back!
Be Yourself:At Greggs, we value authenticity. Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits into our fun and inclusive culture, so show us who you are and what makes you unique!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and fun, so think about how you can demonstrate that you align with these principles during your conversation.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Be ready to discuss specific situations where you drove performance or improved customer service.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing waste controls or ensuring excellent customer service. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics at Greggs. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
