Shop Manager - Lead Team & Stellar Customer Service in Weston-super-Mare
Shop Manager - Lead Team & Stellar Customer Service

Shop Manager - Lead Team & Stellar Customer Service in Weston-super-Mare

Weston-super-Mare Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver stellar customer service and maintain store standards.
  • Company: A top food retailer in Weston-super-Mare with a focus on inclusivity.
  • Benefits: Competitive pay, colleague discounts, and health and wellbeing perks.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Experience in retail or food service with a strong customer service focus.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading food retailer in Weston-super-Mare is seeking a Shop Manager to lead and motivate a team to deliver outstanding service to customers.

Responsibilities include:

  • Driving performance through training and recruitment
  • Ensuring store standards
  • Maintaining a welcoming environment

Ideal candidates will have experience in retail or food service, a strong customer service focus, and a commitment to inclusivity.

This role offers competitive pay, a colleague discount, and various health and wellbeing benefits.

Shop Manager - Lead Team & Stellar Customer Service in Weston-super-Mare employer: Greggs plc

As a leading food retailer in Weston-super-Mare, we pride ourselves on fostering a vibrant work culture that prioritises inclusivity and employee development. Our Shop Manager role not only offers competitive pay and a generous colleague discount but also provides ample opportunities for personal growth through training and performance-driven initiatives, making it an ideal environment for those passionate about delivering stellar customer service.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shop Manager - Lead Team & Stellar Customer Service in Weston-super-Mare

✨Tip Number 1

Get to know the company culture before your interview. Research their values and mission, especially around customer service and inclusivity. This will help you tailor your answers and show that you're a great fit for the team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. We want to hear how you can drive performance and create a welcoming environment.

✨Tip Number 3

Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, training opportunities, and how they maintain store standards. It’s a two-way street!

✨Tip Number 4

Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect with us directly. Plus, it makes tracking your application easier!

We think you need these skills to ace Shop Manager - Lead Team & Stellar Customer Service in Weston-super-Mare

Team Leadership
Motivational Skills
Customer Service Excellence
Training and Development
Recruitment Skills
Store Standards Management
Inclusivity Commitment
Performance Management
Retail Experience
Food Service Experience
Communication Skills
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫑

Show Your Passion for Customer Service: When writing your application, let us know why you love delivering outstanding service. Share any experiences where you went above and beyond for customers – it’ll really help you stand out!

Highlight Your Leadership Skills: As a Shop Manager, you'll be leading a team, so make sure to showcase any previous experience in motivating and training others. We want to see how you can inspire your team to achieve great results!

Be Authentic and Inclusive: We value inclusivity at StudySmarter, so don’t hesitate to express your commitment to creating a welcoming environment. Share examples of how you've fostered inclusivity in past roles – it’s a big plus for us!

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role!

How to prepare for a job interview at Greggs plc

✨Know the Company Inside Out

Before your interview, make sure you research the food retailer thoroughly. Understand their values, mission, and what sets them apart in Weston-super-Mare. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Shop Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully trained or managed a team. Highlight how you fostered a positive environment and drove performance, as this will resonate well with the interviewers.

✨Emphasise Customer Service Excellence

Since the role focuses on outstanding customer service, be ready to discuss specific instances where you've gone above and beyond for customers. Share stories that demonstrate your commitment to inclusivity and how you’ve handled challenging situations with grace.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Shop Manager role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.

Shop Manager - Lead Team & Stellar Customer Service in Weston-super-Mare
Greggs plc
Location: Weston-super-Mare
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  • Shop Manager - Lead Team & Stellar Customer Service in Weston-super-Mare

    Weston-super-Mare
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • G

    Greggs plc

    5000+
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