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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and maintain shop operations.
- Company: A well-known UK bakery chain with a focus on customer satisfaction.
- Benefits: Competitive pay, great benefits, and opportunities for career growth.
- Why this job: Inspire a team while ensuring customers leave with a smile every time.
- Qualifications: Supervisory experience in a customer-focused environment is a must.
- Other info: Join a fun and fast-paced workplace where your leadership makes a difference.
The predicted salary is between 24000 - 36000 £ per year.
A prominent UK bakery chain is seeking a Shift Manager to lead a team dedicated to excellent customer service. You will engage and motivate staff, ensuring efficient shop operations in the absence of the Manager. The role involves inspiring the team, maintaining product displays, and ensuring a tidy environment.
Ideal candidates will have supervisory experience in a customer-focused setting and a passion for delivering exceptional service. Join us for a rewarding career with competitive pay and benefits.
Shift Manager: Lead a Fast, Customer-First Team in Thirsk employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Thirsk
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear about your experiences, so be ready to share how you can inspire others in a fast-paced environment.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A neat appearance reflects your commitment to maintaining a tidy environment, which is key for a Shift Manager role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Thirsk
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional service. Share specific examples of how you've gone above and beyond for customers in previous roles.
Highlight Your Leadership Experience: As a Shift Manager, you'll be leading a team, so make sure to showcase any supervisory experience you have. Talk about how you've motivated and engaged staff in the past to create a positive work environment.
Keep It Neat and Tidy: Just like we maintain a tidy shop environment, ensure your application is well-organised and free from errors. A clean, professional presentation will make a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Greggs plc
✨Know the Bakery Inside Out
Before your interview, make sure you’re familiar with the bakery's products and values. Research their customer service approach and think about how you can contribute to maintaining that high standard. This shows genuine interest and helps you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you handle challenges and keep morale high during busy shifts.
✨Demonstrate Your Customer Focus
Customer service is key in this role, so be prepared to talk about your approach to ensuring a great customer experience. Think of specific instances where you went above and beyond for a customer, and how you would instil that same passion in your team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
