At a Glance
- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join a well-loved brand known for its inclusive culture and great team spirit.
- Benefits: Competitive pay, commission, discounts, free drinks, and paid breaks.
- Other info: Opportunities for career growth and a supportive workplace culture.
- Why this job: Make a real impact while enjoying a fun, dynamic work environment.
- Qualifications: Experience in retail or food service with strong leadership and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.
Shop Manager in Tewkesbury employer: Greggs plc
At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture where team members are empowered to lead and inspire. With competitive pay, generous discounts, and a strong focus on employee wellbeing and development, we ensure that our Shop Managers not only thrive in their roles but also enjoy meaningful career growth. Join us in a dynamic environment where your contributions are valued, and you can make a real difference in delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Tewkesbury
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Shop Manager role. Highlight your experience in leading teams and delivering top-notch customer service – make it personal and relatable!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what the company really values. Plus, it shows you're proactive and keen to learn more.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the world of fast and friendly service.
We think you need these skills to ace Shop Manager in Tewkesbury
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering excellent customer service. Share specific examples of how you've gone above and beyond to make customers happy – we want to see that spark!
Highlight Your Leadership Skills:As a Shop Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated your team or improved performance – we’re all about high performance here!
Be Authentic and Personal:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share your personality. This helps us see how you’d fit into our inclusive culture.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s quick and ensures your application lands right where it needs to be – we can’t wait to hear from you!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and the different channels they operate in, like Click + Collect and drive-thru. This will help you demonstrate your enthusiasm and show that you're a great fit for their culture.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've motivated a team or improved performance. Highlight your experience in training and development, as this is key to driving high performance.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Be ready to share stories about how you've delivered exceptional service in the past. Discuss how you handle customer complaints and ensure a brilliant shopping experience, whether in-store or online.
✨Prepare for Practical Scenarios
Expect some situational questions during the interview. They might ask how you'd handle wage controls or maintain cleanliness in the shop. Think through these scenarios beforehand and be ready to explain your thought process and actions clearly.
