At a Glance
- Tasks: Lead a team to deliver amazing customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Other info: Opportunities for career growth and employee rewards.
- Why this job: Make a real impact while enjoying a vibrant work environment.
- Qualifications: Experience in retail or food service with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.
We serve our customers across a number of different channels; in‑shop, delivery, Click+Collect and drive‑thru.
You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or online.
Key Responsibilities
- Lead the team to deliver amazing results and maintain the excellent standards of the shop.
- Drive high performance through recruitment, training and development, and colleague engagement.
- Keep a close eye on wage controls, waste controls and customer service standards.
- Roll your sleeves up and get involved in food preparation and serving customers.
- Ensure the shop is clean, well‑stocked and welcoming.
- What we can offer you
- Competitive pay plus commission.
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
- Free hot drinks during shift.
- Paid breaks allowing you to recharge.
- We share 10% of all our profits with our colleagues.
- Health and Wellbeing App providing Remote GP and Physiotherapy services.
- Holiday entitlement that grows as your career grows with us.
- Colleague share plans to help you invest and save for your future.
- Pension scheme – we’ll match your contributions up to 7%.
- Confidential employee assistance app and helpline.
- Long‑service awards celebrating key milestones.
- Savings and discounts for everyday shopping, leisure and wellbeing.
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food‑on‑the‑go environment or within retail, this could be the role for you.
You’ll also be supportive of an inclusive culture, recognising and valuing that difference is good.
About us
Here at Greggs, we love what we do, and we have fun!
What makes us so special is our culture – how we behave and support each other.
Everyone’s welcome at Greggs.
Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
You can read more about us here: Greggs Careers | About Greggs.
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Shop Manager in Swansea employer: Greggs plc
At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture where everyone is welcomed and valued. As a Team Member in Pitlochry, you'll enjoy competitive pay, generous colleague discounts, and opportunities for personal growth, all while being part of a team that prioritises fun and exceptional customer service. With benefits like paid breaks, health and wellbeing support, and a share in our profits, we ensure that our employees feel appreciated and motivated to thrive in their careers.
