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- Tasks: Lead and inspire the team to deliver exceptional customer service and maintain shop standards.
- Company: A well-known food retail company with a fun and inclusive culture.
- Benefits: Competitive pay, colleague discounts, and comprehensive health services.
- Why this job: Join a vibrant team and make a difference in customers' lives every day.
- Qualifications: Experience in a customer-focused environment and strong leadership skills.
- Other info: Be part of a welcoming workplace where everyone is valued.
The predicted salary is between 28800 - 43200 £ per year.
A well-known food retail company in Sunderland is seeking a Shift Manager to lead and inspire the shop team. Responsibilities include ensuring customer satisfaction, maintaining shop standards, and preparing products.
The ideal candidate will have experience in a customer-focused environment and demonstrate strong leadership capabilities.
Competitive pay, colleague discounts, and comprehensive benefits including health services are offered. Join a fun and inclusive culture at our company where everyone is welcome.
Shift Manager: Lead Team, Deliver Fast, Delight Customers in Sunderland employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead Team, Deliver Fast, Delight Customers in Sunderland
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for the role! During interviews, share specific examples of how you've delighted customers in the past. This will demonstrate your commitment to customer satisfaction and your ability to lead a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Manager: Lead Team, Deliver Fast, Delight Customers in Sunderland
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or inspired others. We want to see how you can bring that energy to our shop!
Customer Focus is Key: Since customer satisfaction is a big part of the role, share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who truly care about their customers!
Keep It Professional Yet Fun: While we appreciate a friendly tone, remember to keep your application professional. Show us your personality, but also demonstrate that you understand the importance of maintaining shop standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, do some homework on the food retail company. Understand their values, mission, and what makes them stand out in Sunderland. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated others and ensured customer satisfaction, as this is key for the role.
✨Demonstrate Customer Focus
Since the job revolves around delighting customers, be ready to discuss how you've handled customer service challenges in the past. Share specific instances where you went above and beyond to ensure a positive experience, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
