At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and manage shop displays.
- Company: Join Greggs plc, a beloved brand known for its customer-first approach.
- Benefits: Earn £14.00 per hour, enjoy paid breaks, and access health support and pension scheme.
- Other info: Flexible hours with opportunities for growth in a fun, fast-paced environment.
- Why this job: Be a key player in creating brilliant shopping experiences for customers every day.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 29120 - 29120 £ per year.
Greggs plc is looking for a Shift Manager in Southampton. As a Shift Manager, you'll engage and motivate the team to deliver exceptional customer service, ensuring customers have a brilliant shopping experience whether in-store or online.
The role requires flexibility, with working hours between 5:30 AM to 9:30 PM. You'll inspire your team, manage shop displays, and ensure compliance with cleanliness standards.
The position offers £14.00 hourly, paid breaks, and several employee benefits including a pension scheme and health support.
Shift Manager: Lead a Fast, Customer-First Team in Southampton employer: Greggs plc
At Greggs plc, we pride ourselves on being an excellent employer, offering a vibrant work culture in Southampton where teamwork and customer satisfaction are at the heart of everything we do. As a Shift Manager, you'll enjoy competitive pay, paid breaks, and a range of benefits including a pension scheme and health support, all while having the opportunity to inspire and develop your team in a fast-paced environment that values flexibility and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Greggs plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Greggs plc
Don't be shy about reaching out to Greggs plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Greggs plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Greggs plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
