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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain a clean, welcoming shop environment.
- Company: Leading food retailer in Southampton with a focus on customer experience.
- Benefits: Earn £12.84 per hour plus discounts and health support.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Experience in fast-paced environments and readiness for supervisory roles.
- Other info: Great opportunity for career growth in a supportive workplace culture.
The predicted salary is between 12 - 16 £ per hour.
A leading food retailer in Southampton is seeking a Senior Team Member to deliver excellent customer service and maintain a clean shop environment.
Key responsibilities include:
- Supporting management
- Fostering a positive workplace culture
- Preparing products
The ideal candidate will have experience in a fast-paced environment and be open to supervisory duties.
This position offers competitive pay at £12.84 per hour along with various benefits, including discounts and health support.
Senior Retail Team Lead: Customer Experience & Leadership in Southampton employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Team Lead: Customer Experience & Leadership in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and leadership. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your passion for customer experience! During interviews, share specific examples of how you've gone above and beyond for customers in past roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Retail Team Lead: Customer Experience & Leadership in Southampton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've gone above and beyond to create a positive experience for customers in your previous roles.
Emphasise Teamwork and Leadership: Since this role involves supporting management and fostering a positive workplace culture, share examples of how you've worked well in a team and taken on leadership responsibilities. We love seeing candidates who can inspire others!
Tailor Your Application: Take the time to customise your application to match the job description. Use keywords from the posting to show that you understand what we're looking for. It helps us see that you're genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, make sure you research the food retailer thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering excellent customer service, prepare specific examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations and maintained a positive atmosphere.
✨Demonstrate Leadership Potential
As a Senior Team Member, you'll be expected to support management and foster a positive workplace culture. Be ready to discuss your leadership style and provide examples of how you've motivated or guided a team in previous roles.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced environment, think about times when you successfully managed multiple tasks under pressure. Practice articulating these experiences clearly, as it will show that you're well-equipped to handle the demands of the job.
