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- Tasks: Deliver top-notch customer service and maintain a clean, welcoming shop environment.
- Company: Leading food retailer in Southampton with a focus on customer experience.
- Benefits: Earn £12.84 per hour plus discounts, health support, and a pension scheme.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Experience in fast-paced retail and readiness for supervisory roles.
- Other info: Be part of an inclusive culture with opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
A leading food retailer in Southampton is seeking a Senior Team Member to deliver excellent customer service while ensuring a clean, tidy shop environment.
Responsibilities include:
- Supporting management
- Contributing to an inclusive culture
- Preparing products
The ideal candidate is experienced in a fast-paced environment and is open to supervisory duties.
Competitive pay of £12.84 per hour with various benefits including discounts, health and well-being support, and a pension scheme.
Senior Retail Team Lead – Customer Experience in Southampton employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Team Lead – Customer Experience in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your passion for customer experience! During interviews, share specific examples of how you've gone above and beyond for customers in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Retail Team Lead – Customer Experience in Southampton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've gone above and beyond to create a positive shopping experience for customers.
Emphasise Teamwork and Inclusivity: Since we value an inclusive culture, share examples of how you've contributed to a supportive team environment. We love seeing candidates who can foster collaboration and positivity among their peers.
Detail Your Fast-Paced Experience: If you've worked in a fast-paced retail environment before, let us know! Describe how you managed your time and tasks effectively while maintaining high standards of service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, do some research on the food retailer. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the Senior Retail Team Lead role.
✨Demonstrate Leadership Potential
Since the role involves supervisory duties, be ready to discuss your leadership style. Share instances where you've supported management or contributed to a positive team culture. Highlight how you can motivate and guide others in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in customer experience. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
