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- Tasks: Lead a dynamic team to deliver outstanding customer service and maintain shop standards.
- Company: A top bakery chain in South Shields with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy competitive pay, colleague discounts, pension scheme, and well-being support.
- Why this job: Be a key player in creating a welcoming environment and inspiring your team.
- Qualifications: Supervisory experience in a customer-focused setting and a passion for inclusivity.
- Other info: Join a vibrant workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading bakery chain in South Shields is looking for a Shift Manager to oversee store operations during the Manager's absence. Your role includes inspiring the team to deliver exceptional customer service and ensuring top-quality shop standards.
Competitive pay, colleague discounts, and a range of benefits are offered, including a pension scheme and well-being support.
Applicants should have supervisory experience in a customer-focused environment and a commitment to fostering an inclusive workplace.
Shift Manager: Lead a Fast, Customer-First Team in South Shields employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in South Shields
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the bakery industry. A personal recommendation can make all the difference when you're aiming for that Shift Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your supervisory experience effectively.
✨Tip Number 3
Show your passion for the brand! Research the bakery chain and understand their values and customer service philosophy. When you demonstrate that you align with their mission, it’ll help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in South Shields
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering top-notch customer service. Share specific examples of how you've inspired a team or gone the extra mile for customers in your previous roles.
Highlight Your Supervisory Experience: Make sure to emphasise any supervisory experience you have. We want to see how you've led teams before, so include details about your responsibilities and achievements in those roles.
Be Yourself: We’re all about fostering an inclusive workplace, so don’t be afraid to show your personality in your application. Let us see who you are and what makes you a great fit for our team!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Greggs plc
✨Know the Bakery Inside Out
Before your interview, make sure you research the bakery chain thoroughly. Understand their values, customer service approach, and what makes them stand out in South Shields. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire your team. Prepare examples from your past supervisory experience where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss how you can motivate others to maintain high shop standards.
✨Emphasise Customer Focus
Since this role is all about delivering exceptional customer service, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to a customer-first approach, which is crucial for this position.
✨Prepare Questions About Inclusivity
Fostering an inclusive workplace is key for this bakery chain. Prepare thoughtful questions about their inclusivity initiatives and how they support diverse teams. This shows that you value a positive work environment and are keen to contribute to it.
