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- Tasks: Lead the team and ensure customers have an amazing shopping experience.
- Company: Join Greggs, a fun-loving company that values its people and culture.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive team that celebrates diversity and personal growth.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: Flexible shifts and opportunities for career progression available.
The predicted salary is between 24000 - 33600 £ per year.
Join us as a Supervisor and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Supervisor in Glasgow employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Glasgow
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding what makes them unique will help you align your approach during interviews and discussions, showing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated teams in the past. Be ready to discuss specific situations where you inspired others to achieve great results.
✨Tip Number 3
Demonstrate your customer service passion by sharing stories of how you've gone above and beyond for customers. This will show that you understand the importance of delivering exceptional experiences.
✨Tip Number 4
Research common challenges faced in retail management and think about how you would address them. Being prepared to discuss these scenarios can set you apart as a proactive candidate.
We think you need these skills to ace Shop Supervisor in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory experience and customer service skills. Use specific examples that demonstrate your leadership abilities and how you've motivated a team in the past.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the role. Mention why you want to work at Greggs and how you can contribute to their team culture.
Showcase Relevant Skills: In your application, emphasise skills that are crucial for the Shop Supervisor role, such as team management, communication, and problem-solving. Relate these skills to the job description provided by Greggs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a supervisory role.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Supervisor, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Understand the Customer Experience
Since the role focuses on providing a brilliant shopping experience, make sure you understand what that means for customers. Think about how you would handle different scenarios, such as managing in-store orders versus online deliveries, and be ready to discuss these during the interview.
✨Familiarise Yourself with the Brand
Research Greggs and its values before the interview. Understanding their culture and what makes them special will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations in the shop. Think about challenges you've faced in previous roles and how you resolved them, especially in a customer-focused environment. This will showcase your problem-solving skills and ability to maintain high standards.
