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- Tasks: Lead the team and ensure customers have an amazing shopping experience.
- Company: Join Greggs, a fun and inclusive company that values its people.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to be themselves at work.
The predicted salary is between 21600 - 28800 £ per year.
Join us as a Supervisor and you’ll be part of a team that loves putting customers first.As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to :
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Inspire the team to deliver amazing results and maintain the excellent standards of the shop
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Lead by example and serve our customers in a fast and friendly manner
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Prepare our much-loved products, including making sandwiches and managing the ovens
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Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
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Keep the shop looking clean, tidy and presentable
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Competitive pay paid weekly
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Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
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Free hot drinks for you to enjoy while on a break
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Paid breaks allowing you to recharge your batteries
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We share 10% of all our profits with our colleagues
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Holiday entitlement that grows as your career grows with us
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Colleague share plans to help you invest and save for your future
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Pension scheme to help you plan for your future. We’ll match your contributions up to 6%
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Employee assistance app and confidential helpline to help with your wellbeing
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Long service awards celebrating key milestones in your career
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Savings and discounts across a wide range of your favourite brands and retailers
About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here : .
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Shop Supervisor employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Tip Number 2
Highlight your leadership skills by discussing times when you motivated a team or resolved conflicts. Greggs values a supportive culture, so demonstrating your ability to inspire others will set you apart.
✨Tip Number 3
Familiarize yourself with Greggs' products and services. Being knowledgeable about what they offer will show your enthusiasm for the role and help you connect with the brand during your conversation.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since the role requires you to step in when the manager is absent, showing that you can adapt to different shifts will demonstrate your commitment to the team.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Shop Supervisor position. Highlight key responsibilities such as team motivation, customer service, and maintaining shop standards, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your previous supervisory experience in customer-focused environments. Include specific examples of how you've inspired teams and delivered exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and leadership. Mention why you want to work at Greggs and how you can contribute to their culture of support and fun.
Highlight Relevant Skills: In both your CV and cover letter, make sure to highlight skills that are relevant to the role, such as communication, teamwork, and problem-solving. Use specific examples to demonstrate these skills in action.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Supervisor, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver amazing results.
✨Emphasize Customer Service Experience
Since the role focuses on exceptional customer service, highlight your previous experience in customer-facing roles. Discuss specific instances where you went above and beyond to ensure a great customer experience.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle day-to-day shop operations. Think about scenarios where you had to manage stock levels, maintain cleanliness, or prepare products efficiently.
✨Align with Greggs' Culture
Greggs values a supportive and fun work environment. Show that you resonate with their culture by discussing how you contribute to a positive team atmosphere and support your colleagues.
