At a Glance
- Tasks: Lead the team and ensure excellent customer service in the shop.
- Company: Join a dynamic team focused on putting customers first.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Be part of a fun culture that values teamwork and customer satisfaction.
- Qualifications: No prior experience needed, just a passion for helping others!
- Other info: Flexible hours perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
Join us as aSupervisorandyoullbe part of a team that loves putting customers first.
As part of the management team,youllbe responsible forlooking after the shop when the Managerisntaround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You’ll…
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Shop Supervisor employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Familiarize yourself with our customer service philosophy. Understanding how we prioritize customer satisfaction will help you demonstrate your alignment with our values during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. We value supervisors who can inspire their colleagues and create a positive work environment.
✨Tip Number 3
Research our various service channels, such as Click+Collect and drive-thru. Being knowledgeable about these services will allow you to discuss how you can enhance the customer experience across all platforms.
✨Tip Number 4
Be ready to discuss how you handle challenges when the manager is not around. We want to see that you can think on your feet and make decisions that benefit both the team and our customers.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Shop Supervisor. Highlight your experience in customer service and team management in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize your ability to motivate a team and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership style. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can create a negative impression.
How to prepare for a job interview at Greggs plc
✨Show Your Customer-Centric Attitude
Make sure to highlight your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Leadership Skills
As a Shop Supervisor, you'll need to motivate and engage your team. Be prepared to discuss your leadership style and provide examples of how you've successfully led a team in the past.
✨Familiarize Yourself with Multi-Channel Operations
Since the role involves various service channels like delivery and Click+Collect, show that you understand these operations. Discuss any relevant experience you have with managing or working in multi-channel environments.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the Shop Supervisor role. This shows your genuine interest in the position.