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For Companies At a Glance
- Tasks: Lead the team and ensure excellent customer service in various channels.
- Company: Join a dynamic company focused on customer satisfaction and teamwork.
- Benefits: Enjoy flexible hours, team discounts, and opportunities for growth.
- Why this job: Be part of a vibrant culture that values your input and fosters development.
- Qualifications: No prior experience needed; just bring your passion for teamwork and customers!
- Other info: Perfect for students looking to gain leadership experience while balancing studies.
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Supervisor and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru.
Shop Supervisor employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Familiarise yourself with our customer service philosophy. Understanding how we prioritise customer satisfaction will help you demonstrate your alignment with our values during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. We value supervisors who can inspire their colleagues and create a positive work environment.
✨Tip Number 3
Research our various service channels, such as Click+Collect and drive-thru. Being knowledgeable about these services will allow you to discuss how you can enhance the customer experience across all platforms.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Shop Supervisor. Highlight your experience in customer service and team management in your application.
Tailor Your CV: Make sure your CV reflects relevant experience that aligns with the role. Emphasise any previous supervisory roles or customer service experience, and include specific examples of how you've motivated a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention how you can contribute to the team and enhance the customer experience across different channels.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Supervisor, you'll need to engage and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to inspire and support others.
✨Understand Customer Service Excellence
Since the role focuses on putting customers first, demonstrate your understanding of exceptional customer service. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Multi-Channel Operations
The job involves various channels like in-shop, delivery, Click+Collect, and drive-thru. Research these operations and be ready to discuss how you can manage and optimise them effectively.
✨Prepare Questions for the Interviewers
Show your interest in the role by preparing thoughtful questions about the shop's culture, team dynamics, and expectations for the Supervisor position. This will demonstrate your enthusiasm and proactive attitude.
