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- Tasks: Lead a team to deliver stellar customer service and manage food preparation.
- Company: Well-known food retail company with a focus on quality and service.
- Benefits: Competitive pay, colleague discounts, and career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Supervisory experience in retail or food-on-the-go environments.
- Other info: Exciting role with potential for personal and professional development.
The predicted salary is between 28800 - 42000 £ per year.
A well-known food retail company is seeking a Shop Manager to lead and motivate a team in delivering exceptional service. You will be responsible for driving performance, managing quality standards, and engaging in food preparation. The ideal candidate has experience in a supervisory role within a retail or food-on-the-go environment. This role offers competitive pay, benefits including colleague discounts, and opportunities for career growth.
Shop Manager - Lead Team & Stellar Customer Service employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Lead Team & Stellar Customer Service
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. These real-life examples will help you shine during interviews and show that you're the Shop Manager they need.
✨Tip Number 3
Don’t forget to highlight your customer service skills! Share how you've gone above and beyond for customers in the past. This is key for a role focused on delivering exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shop Manager - Lead Team & Stellar Customer Service
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've motivated others and driven performance in previous roles, especially in retail or food environments.
Emphasise Customer Service Experience: Since this role is all about delivering exceptional service, don’t forget to mention your customer service skills. Share specific examples of how you've gone above and beyond for customers in the past – we love hearing those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, make sure you research the food retail company thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Be ready to discuss how you handle conflicts and inspire others to deliver exceptional service.
✨Demonstrate Your Customer Service Expertise
Exceptional customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to engage with customers and ensure their satisfaction, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responding to situations like handling a difficult customer or managing a busy shift. This will help you articulate your thought process and showcase your readiness for the role.
