Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain shop standards.
- Company: Join Greggs, a fun and inclusive workplace that values every individual.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture while making a real impact on customer experiences.
- Qualifications: Experience in customer service and team leadership in retail or food environments is essential.
- Other info: We celebrate diversity and encourage everyone to be themselves at work.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shop Manager andyoulllead andmotivate your team to deliver fast and friendly service to our customers.
We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You\’llbe responsible formaking sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Leadthe team to deliver amazing results andmaintainthe excellent standards of the shop
- Drive high performance through recruitment, trainingand development,and colleague engagement
- Keepa close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparationandserving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you
- Competitive payplus commission
- Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinksfor you to enjoy while on shift
- Paid breaksallowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing Appproviding Remote GP and Physiotherapy services
- Holiday entitlement that growsas your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension schemeto help you plan for your future. Well match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awardscelebrating key milestones in your career
- Savings and discountsfor your everyday shopping, leisure and wellbeing
About you
If you havea track recordas aSupervisoror Line Manager, havelots of experience delivering excellent customer serviceand have workedin a food-on-the-go environment or within retail, this could be the role for you.
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
If youve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, youll fit right in here. Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture how we behave and support each other. Everyones welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.
JBRP1_UKTJ
Shop Manager employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding what makes us unique will help you align your approach during interviews and discussions, showcasing how you can contribute to our inclusive environment.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated a team, improved customer service, or managed operations effectively in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your strategies for maintaining high standards in customer service and shop management. Think about how you would handle challenges like wage controls and waste management while keeping the team engaged.
✨Tip Number 4
Show your passion for food and customer service. Being enthusiastic about the products we offer and the experience we provide can set you apart from other candidates and demonstrate your fit for the role.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or food service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to motivate a team and deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with Greggs' inclusive culture and provide examples of how you've successfully led teams in the past.
Showcase Customer Service Skills: Since the role focuses on delivering a brilliant customer experience, include specific examples of how you've gone above and beyond for customers in previous positions. This will show your understanding of the importance of customer satisfaction.
Highlight Team Development Experience: Discuss any experience you have in training and developing team members. Provide examples of how you've supported colleagues in their growth and how this has positively impacted team performance.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and drive performance.
✨Demonstrate Customer Service Excellence
Greggs places a strong emphasis on customer service. Be ready to discuss your experience in delivering exceptional service and how you would ensure customers have a brilliant experience, whether in-store or online.
✨Emphasise Inclusivity
The company values an inclusive culture. Prepare to talk about how you've supported diversity in your previous roles and how you plan to foster an inclusive environment within your team.
✨Know the Business
Familiarise yourself with Greggs' products and services. Understanding their offerings will not only show your enthusiasm for the role but also help you discuss how you can contribute to maintaining high standards in the shop.
