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- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join Greggs, a beloved brand known for its delicious food and welcoming atmosphere.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and profit sharing.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact.
- Qualifications: Experience as a Supervisor or Line Manager in retail or food service is essential.
- Other info: We celebrate diversity and value every team member's contribution.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You’ll be responsible for making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
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Lead the team to deliver amazing results and maintain the excellent standards of the shop
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Drive high performance through recruitment, training and development, and colleague engagement
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Keep a close eye on things like wage controls, waste controls and customer service standards
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Roll your sleeves up and get involved in food preparation and serving customers
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Ensure the shop is clean, well-stocked and welcoming
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.
If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!
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Competitive pay plus commission
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Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
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Free hot drinks for you to enjoy while on shift
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Paid breaks allowing you to recharge your batteries
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We share 10% of all our profits with our colleagues
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Holiday entitlement that grows as your career grows with us
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Colleague share plans to help you invest and save for your future
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Pension scheme to help you plan for your future. We’ll match your contributions up to 6%
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Confidential employee assistance helpline to help with your wellbeing
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Long service awards celebrating key milestones in your career
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Savings and discounts across a wide range of your favourite brands and retailers
Shop Manager employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarize yourself with our brand and values. Understanding what makes us unique will help you connect with our mission and demonstrate your passion for delivering excellent customer service during the interview.
✨Tip Number 2
Highlight your leadership experience. Be ready to share specific examples of how you've motivated a team, improved performance, or created an inclusive culture in your previous roles.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. We want to hear about how you've successfully managed operations, maintained standards, and ensured customer satisfaction in similar settings.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions during the interview. This demonstrates your genuine interest in the position and helps you stand out as a candidate who is eager to contribute to our team.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Shop Manager position. Highlight key responsibilities such as team leadership, customer service, and operational management to tailor your application.
Showcase Relevant Experience: In your CV and cover letter, emphasize your previous experience in supervisory roles or in fast-paced retail environments. Provide specific examples of how you've led teams and improved customer service.
Highlight Your Skills: Focus on skills that are crucial for the role, such as team motivation, performance management, and customer engagement. Use concrete examples to demonstrate how you have successfully applied these skills in past positions.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the company culture and values. Mention how you can contribute to maintaining high standards and a welcoming environment.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, focusing on your leadership style and how you engage and develop your colleagues.
✨Demonstrate Customer Service Excellence
Highlight your experience in delivering outstanding customer service. Discuss specific situations where you went above and beyond to ensure customer satisfaction, especially in a fast-paced environment.
✨Understand Operational Controls
Familiarize yourself with key operational metrics such as wage controls and waste management. Be ready to discuss how you have effectively managed these aspects in previous roles to maintain high standards.
✨Emphasize Team Development
Talk about your experience in recruiting, training, and developing team members. Share how you've fostered an inclusive culture and supported your team's growth, as this aligns with the company's values.
