Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate your team to provide fast, friendly service across various channels.
- Company: Join a dynamic company focused on delivering exceptional customer experiences.
- Benefits: Enjoy flexible work options and a fun, supportive work environment.
- Why this job: Be part of a vibrant team that values customer satisfaction and teamwork.
- Qualifications: No specific experience required; just bring your passion for service and leadership.
- Other info: Perfect for high school and college students looking for a rewarding role.
The predicted salary is between 28800 - 42000 £ per year.
Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.
We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll be responsible for making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.
If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers About Greggs.
- Salary £32,939 plus Additional Commission subject to eligibility.
- Frequency Annual
- Job Reference greggs/TP/5403/40928
- Contract Type Permanent
- Contract Details Shift pattern and availability can be discussed at interview
- Closing Date 01 April, 2025
- Job Category Retail
- Business Unit Retail
- Location 44 Ridingleaze Bristol, United Kingdom
Shop Manager employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarize yourself with our various service channels, such as in-shop, delivery, Click+Collect, and drive-thru. Understanding how each channel operates will help you demonstrate your ability to manage and motivate a team effectively.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Highlight specific situations where you motivated your team to achieve great customer service results.
✨Tip Number 3
Research common challenges faced in retail management and think about how you would address them. Being able to discuss these challenges and your solutions during the interview will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would enhance the customer experience across all service channels. Think about innovative ideas or strategies that could improve customer satisfaction and loyalty.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Shop Manager position. Understand the key responsibilities and skills required, such as team leadership and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail management or customer service roles. Provide specific examples of how you've motivated a team or improved customer satisfaction.
Showcase Your Leadership Skills: Demonstrate your leadership abilities by sharing instances where you successfully led a team or handled challenging situations. This will show that you are capable of managing a diverse team effectively.
Tailor Your Application: Customize your application materials to reflect the values and culture of the company. Use language that resonates with their mission and demonstrate your enthusiasm for providing excellent customer experiences.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and drive performance.
✨Understand Customer Experience
Since the role focuses on delivering a brilliant customer experience, familiarize yourself with the company's service channels. Be ready to discuss how you would enhance customer satisfaction across in-shop, delivery, Click+Collect, and drive-thru services.
✨Demonstrate Flexibility
No two days are the same in this role. Prepare to talk about how you handle unexpected challenges and adapt to changing situations while maintaining service quality.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Shop Manager role. This shows your genuine interest and helps you assess if it's the right fit for you.
