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- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join Greggs, a fun and inclusive company that values every team member.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture where your leadership can shine and impact customers positively.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to be their authentic selves at work.
The predicted salary is between 24000 - 36000 £ per year.
- Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean,tidyand presentable
- Competitive paypaid weekly
- Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinksfor you to enjoy while on shift
- Paid breaksallowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that growsas your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension schemeto help you plan for your future. Well match your contributions up to 7%
- Confidential employee assistance app and helplineto help with your wellbeing
- Longserviceawardscelebrating key milestones in your career
- Savings and discountsfor your everyday shopping, leisure and wellbeing
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
Locations
Shift Manager in Richmond, Surrey employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Richmond, Surrey
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding what makes us unique will help you align your approach during the interview, showcasing how you can contribute to our inclusive environment.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Highlight specific situations where you successfully managed challenges in a customer-focused setting.
✨Tip Number 3
Show your passion for customer service by thinking of ways you can enhance the customer experience at Greggs. Be ready to discuss innovative ideas or improvements you could implement as a Shift Manager.
✨Tip Number 4
Engage with current employees or read reviews about working at Greggs. This will give you insights into the work environment and help you tailor your responses to reflect our team's spirit and dedication.
We think you need these skills to ace Shift Manager in Richmond, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory experience and customer service skills. Use specific examples that demonstrate your leadership abilities and how you've motivated a team in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering exceptional customer service and your alignment with Greggs' inclusive culture. Mention why you want to work specifically for Greggs and how you can contribute to their team.
Showcase Relevant Experience: When detailing your work history, focus on roles where you had similar responsibilities, such as managing a team or ensuring customer satisfaction. Highlight any achievements that demonstrate your ability to inspire and lead.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Shift Manager.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Understand the Customer Experience
Since the role focuses on providing a brilliant experience for customers, make sure you understand the different channels they use. Familiarise yourself with the in-shop, delivery, Click+Collect, and drive-thru services, and be ready to discuss how you would enhance these experiences.
✨Emphasise Team Support and Inclusivity
Greggs values an inclusive culture, so highlight your commitment to supporting diverse teams. Share any experiences where you've fostered an inclusive environment or helped colleagues feel valued and respected.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations during a shift. Think about scenarios like managing stock levels, maintaining cleanliness, or resolving customer complaints, and prepare your responses to showcase your problem-solving skills.
