At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join Greggs, a fun and inclusive company that values every team member.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture where your leadership can shine and impact customers positively.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and encourage everyone to be themselves at work.
The predicted salary is between 24000 - 33600 £ per year.
- Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean,tidyand presentable
- Competitive paypaid weekly
- Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinksfor you to enjoy while on shift
- Paid breaksallowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that growsas your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension schemeto help you plan for your future. Well match your contributions up to 7%
- Confidential employee assistance app and helplineto help with your wellbeing
- Longserviceawardscelebrating key milestones in your career
- Savings and discountsfor your everyday shopping, leisure and wellbeing
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
Shift Manager in Kingston Upon Thames employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Kingston Upon Thames
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding what makes them unique will help you align your approach during the interview, showcasing how you can contribute to their inclusive environment.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully managed challenges in a customer-focused setting.
✨Tip Number 3
Showcase your passion for customer service by thinking of ways you can enhance the customer experience at Greggs. Bring fresh ideas to the table during your discussions to illustrate your proactive mindset.
✨Tip Number 4
Be prepared to discuss your availability and flexibility, as these are crucial for a Shift Manager role. Highlight your willingness to adapt to different shifts and support the team whenever needed.
We think you need these skills to ace Shift Manager in Kingston Upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership skills and customer service experience. Use specific examples from previous roles that demonstrate how you've motivated a team or improved customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your understanding of the role. Mention why you want to work at Greggs specifically and how you align with their values and culture.
Showcase Relevant Experience: If you have supervisory experience in a similar environment, be sure to detail this in your application. Highlight any achievements or initiatives you led that resulted in positive outcomes for customers or the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Shift Manager.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Understand the Customer Experience
Since the role focuses on providing a brilliant experience for customers, make sure you understand the different channels they use. Familiarise yourself with Greggs' offerings and be ready to discuss how you would enhance the customer journey across in-shop, delivery, Click+Collect, and drive-thru.
✨Emphasise Team Support and Inclusivity
Greggs values an inclusive culture, so highlight your commitment to supporting diverse teams. Share experiences where you've recognised and valued differences within a team, and how that contributed to a positive work environment.
✨Prepare for Practical Scenarios
Expect to be asked about handling various situations during a shift. Think about how you would manage stock levels, maintain cleanliness, and ensure excellent service during busy periods. Being able to articulate your approach to these scenarios will show your readiness for the role.