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- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Make a real impact while enjoying a vibrant work environment.
- Qualifications: Previous supervisory experience in a customer-focused role.
- Other info: Great career growth opportunities and a supportive team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
# Shift Manager (Evenings)### About the roleJoin us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to:* Inspire the team to deliver amazing results and maintain the excellent standards of the shop* Lead by example and serve our customers in a fast and friendly manner* Prepare our much-loved products, including making sandwiches and managing the ovens* Ensure our displays are fully stocked at all times, with plenty of choice available for our customers* Keep the shop looking clean, tidy and presentable**What we can offer you*** **Competitive pay** paid weekly* **Colleague discount** allowing you and a family member to enjoy up to 50% off your favourite Greggs products* **Free hot drinks**for you to enjoy while on shift* **Paid breaks** allowing you to recharge your batteries* We share **10% of all our profits** with our colleagues* **Health and Wellbeing App**providing Remote GP and Physiotherapy services* **Holiday entitlement that grows** as your career grows with us* Colleague **share plans** to help you invest and save for your future* **Pension scheme** to help you plan for your future. We’ll match your contributions up to 7%* Confidential **employee assistance app and helpline** to help with your wellbeing* **Long service awards** celebrating key milestones in your career* **Savings and discounts** for your everyday shopping, leisure and wellbeing**About you**You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. . #J-18808-Ljbffr
Shift Manager (Evenings) employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager (Evenings)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or handled a tough situation. Being able to share these stories will demonstrate your natural leadership abilities and how you can motivate others.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've gone above and beyond for customers in previous roles. This is key for a Shift Manager role, so make sure you highlight your passion for delivering exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team directly. Don’t miss out on this opportunity to be part of something special at Greggs!
We think you need these skills to ace Shift Manager (Evenings)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and creating a great experience for them.
Highlight Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase any previous supervisory experience. Tell us about times you've inspired or motivated others – we love hearing those stories!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our inclusive culture at Greggs.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about the next steps!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and exceptional customer service, so think about how your own values align with theirs. Be ready to share examples of how you've contributed to a positive team environment in the past.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare specific examples from your previous experience where you successfully led a team or handled a challenging situation. Highlight your ability to lead by example and maintain high standards, especially in a fast-paced environment.
✨Demonstrate Customer Focus
Greggs is all about putting customers first, so be prepared to discuss how you've gone above and beyond for customers in your previous roles. Think of instances where you turned a negative experience into a positive one, and be ready to explain how you would ensure a brilliant experience for customers at Greggs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about team dynamics, training opportunities, or how success is measured in the Shift Manager position. It’s a great way to demonstrate your enthusiasm and commitment to the role.
