Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team and ensure customers have an amazing shopping experience.
- Company: Join Greggs, a fun and inclusive workplace that values every individual.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to be their true selves.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Join us as a Shift Manager and you\’ll be part of a team that loves putting customers first.
As part of the management team, you\’ll be responsible for looking after the shop when the Manager isn\’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We\’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You\’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
If you\’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone\’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .
#J-18808-Ljbffr
Shift Manager employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding what makes them unique will help you align your approach during the interview, showcasing how you can contribute to their inclusive environment.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully managed a team or improved customer service.
✨Tip Number 3
Research common challenges faced by shift managers in retail environments. Being able to discuss these challenges and how you would address them can set you apart as a candidate who is proactive and solution-oriented.
✨Tip Number 4
Show enthusiasm for the role and the products Greggs offers. A genuine passion for their food and customer service can make a strong impression and demonstrate that you're a good fit for the team.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Greggs. Highlight your leadership skills and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in team supervision and customer service. Use specific examples that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Greggs' culture. Mention how you can contribute to maintaining high standards and a positive team environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Emphasise Customer Service Experience
Since the role focuses on putting customers first, highlight your previous experience in customer-facing roles. Discuss specific instances where you went above and beyond to ensure a great customer experience.
✨Demonstrate Team Support
Greggs values an inclusive culture, so be ready to talk about how you support and value diversity within a team. Share examples of how you've fostered a positive environment and encouraged collaboration among team members.
✨Prepare for Practical Scenarios
Expect to discuss how you'd handle various situations during a shift, such as managing stock levels or dealing with customer complaints. Think through potential scenarios and how you would lead your team to resolve them effectively.
