Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team, serve customers, and maintain shop standards during shifts.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a pension scheme.
- Why this job: Be part of a supportive culture while delivering exceptional customer service.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to be themselves at work.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Join us as a Shift Manager and you\’ll be part of a team that loves putting customers first.
As part of the management team, you\’ll be responsible for looking after the shop when the Manager isn\’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We\’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You\’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You\’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
If you\’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone\’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .
#J-18808-Ljbffr
Shift Manager employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Think of specific examples where you've successfully motivated a team or resolved conflicts. This will demonstrate that you can inspire others and maintain a positive work environment.
✨Tip Number 2
Familiarise yourself with Greggs' products and services. Being knowledgeable about what they offer will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Tip Number 3
Prepare to discuss how you would handle various customer service scenarios. Think about how you would ensure a brilliant experience for customers, whether they are in-store or using delivery services.
✨Tip Number 4
Emphasise your commitment to inclusivity and teamwork. Share experiences where you've supported diverse teams or contributed to a positive workplace culture, aligning with Greggs' values.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Shift Manager position at Greggs. Understand the key responsibilities and the skills required, such as leadership and customer service.
Tailor Your CV: Highlight your relevant experience in customer service and team supervision. Use specific examples that demonstrate your leadership abilities and how you've contributed to a positive team environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of Greggs' culture. Mention why you want to work there and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Emphasise Customer Service Experience
Since the role focuses on delivering a brilliant customer experience, highlight any previous roles where you provided excellent service. Discuss specific situations where you went above and beyond for customers.
✨Understand the Company Culture
Greggs values an inclusive culture, so make sure you understand their ethos. Be ready to discuss how you can contribute to a supportive environment and why diversity is important to you.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations during a shift. Think about how you would manage a busy period or resolve a conflict within the team.
