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For Companies At a Glance
- Tasks: Lead the team and ensure excellent customer service during your shift.
- Company: Join a dynamic company focused on customer satisfaction and teamwork.
- Benefits: Enjoy flexible hours, employee discounts, and a fun work environment.
- Why this job: Be part of a supportive culture that values your input and growth.
- Qualifications: No prior experience needed; just bring your passion for teamwork and customers.
- Other info: Perfect for students looking to gain leadership experience while balancing studies.
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru.
Shift Manager employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with our customer service philosophy. Understanding how we prioritise customer satisfaction will help you demonstrate your alignment with our values during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. We value managers who can inspire and engage their teams, so be ready to discuss your approach.
✨Tip Number 3
Research the different channels we operate in, such as Click+Collect and drive-thru. Being knowledgeable about these services will allow you to speak confidently about how you can enhance the customer experience.
✨Tip Number 4
Prepare questions that show your interest in the role and the company. Asking insightful questions about team dynamics or operational challenges can set you apart from other candidates.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Shift Manager. Highlight key skills such as team motivation, customer service, and management abilities in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in management and customer service. Use specific examples that demonstrate your ability to lead a team and handle various customer interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership style. Mention how you can contribute to the team and ensure a positive experience for customers across all channels.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your communication and problem-solving skills.
✨Understand Customer Service Excellence
Since the role focuses on putting customers first, make sure you can discuss what excellent customer service means to you. Think of specific instances where you went above and beyond for a customer and how that impacted their experience.
✨Familiarise Yourself with Different Channels
The job involves various service channels like in-shop, delivery, Click+Collect, and drive-thru. Research these methods and be ready to discuss how you would manage operations across them effectively.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the Shift Manager position.
