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- Tasks: Lead a team to deliver amazing customer experiences and maintain shop standards.
- Company: Join a well-loved brand that values teamwork and customer service.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be a key player in creating memorable moments for customers every day.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Enjoy career growth opportunities and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shift Manager and you\’ll be part of a team that loves putting customers first. As part of the management team, you\’ll be responsible for looking after the shop when the Manager isn\’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
- You\’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good.
If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
Benefits
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
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Shift Manager employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show your passion for customer service! Think of examples from your past experiences where you went above and beyond for customers. This will really impress them and show you're the right fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love putting customers first. Share any experiences where you've gone the extra mile to ensure a great customer experience – we want to see that enthusiasm shine through!
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase any previous leadership roles or experiences. Talk about how you've motivated others and created a positive work environment – we’re all about teamwork here!
Be Specific About Your Experience: Don’t just list your past jobs; give us the juicy details! Tell us about your responsibilities and achievements in previous roles, especially those related to managing shifts or working in fast-paced environments. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Greggs plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Manager entails. Familiarise yourself with the responsibilities mentioned in the job description, like leading the team and ensuring customer satisfaction. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will show that you have the skills to manage effectively when the main manager isn't around.
✨Emphasise Customer Service
Since the role focuses on delivering an excellent customer experience, be ready to discuss how you would handle various customer scenarios. Think of specific instances where you've gone above and beyond for customers, as this will highlight your commitment to putting them first.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.