At a Glance
- Tasks: Lead a team to deliver outstanding customer service and maintain a clean shop environment.
- Company: Join a top bakery chain known for its commitment to quality and service.
- Benefits: Enjoy a competitive hourly wage, discounts, and health resources.
- Why this job: Be a leader in a fun, fast-paced environment while making customers smile.
- Qualifications: Natural leadership skills and experience in customer service are essential.
- Other info: Permanent position with opportunities for growth and development.
The predicted salary is between 12 - 16 £ per hour.
A leading bakery chain in the United Kingdom is looking for a Shift Manager to lead a team dedicated to excellent customer service.
Responsibilities include:
- Managing shifts
- Preparing products
- Ensuring a clean, presentable shop environment
Ideal candidates should demonstrate natural leadership, reliability, and experience in a customer-focused setting.
Competitive hourly salary of £14.15 with various benefits including discounts and health resources provided to employees. The position is permanent.
Shift Leader: Inspire Service & Team Excellence employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader: Inspire Service & Team Excellence
✨Tip Number 1
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully led a team in the past. We want to see that you can inspire others and create a positive work environment.
✨Tip Number 2
Be ready to demonstrate your customer service prowess. Think about times when you've gone above and beyond for a customer. We love candidates who can show they understand the importance of excellent service in a bakery setting!
✨Tip Number 3
Dress the part! When you come in for an interview, make sure you look presentable and professional. A clean, polished appearance shows that you take pride in yourself and the role you're applying for, which is key in a customer-focused job like this.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you that Shift Leader position!
We think you need these skills to ace Shift Leader: Inspire Service & Team Excellence
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've inspired others and managed teams in a customer-focused environment.
Be Customer-Centric: Since this role is all about excellent customer service, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your passion for creating great experiences!
Keep It Clean and Presentable: Just like our shops, your application should be tidy and well-organised. Use clear formatting and check for any spelling or grammar mistakes. A polished application shows us you care about details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your natural leadership abilities. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. This will show the bakery chain that you can inspire and motivate others.
✨Know the Company Inside Out
Research the bakery chain thoroughly. Understand their values, products, and customer service philosophy. Being able to discuss how your personal values align with theirs will impress the interviewers and show your genuine interest in the role.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or ensuring excellent service. Think of specific situations you've faced in previous roles and how you managed them. This will highlight your experience in a customer-focused setting, which is crucial for this position.
✨Dress the Part
Even though it's a bakery, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and respect the company's standards for presentation.