Shift Leader: Drive Fast, Friendly Customer Service
Shift Leader: Drive Fast, Friendly Customer Service

Shift Leader: Drive Fast, Friendly Customer Service

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver fast, friendly customer service and maintain shop standards.
  • Company: Renowned bakery chain with a focus on teamwork and customer satisfaction.
  • Benefits: Colleague discounts, free hot drinks, growing holiday entitlement, and pension scheme.
  • Why this job: Inspire a team while working in a vibrant environment with delicious products.
  • Qualifications: Previous supervisory experience and a reliable, motivated attitude.
  • Other info: Join a company that values its staff and offers career growth opportunities.

The predicted salary is between 24000 - 36000 £ per year.

A well-known bakery chain in the United Kingdom seeks a Shift Manager to lead and motivate the team while ensuring excellent customer service.

Responsibilities include:

  • Inspiring staff
  • Preparing products
  • Maintaining shop standards

Ideal candidates will have previous supervisory experience and a reliable nature.

Enjoy benefits like colleague discounts, free hot drinks, and a growing holiday entitlement, along with a pension scheme.

Shift Leader: Drive Fast, Friendly Customer Service employer: Greggs plc

Join a renowned bakery chain that values its employees and fosters a vibrant work culture focused on teamwork and customer satisfaction. With benefits such as colleague discounts, free hot drinks, and a growing holiday entitlement, along with opportunities for personal and professional growth, this role offers a rewarding experience in a supportive environment. Located in the heart of the community, you'll be part of a team that takes pride in delivering fast, friendly service while enjoying a fulfilling career.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader: Drive Fast, Friendly Customer Service

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.

✨Tip Number 3

Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. It’ll show that you’re the right fit for leading a team focused on excellent service.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Shift Leader: Drive Fast, Friendly Customer Service

Leadership Skills
Customer Service Skills
Team Motivation
Supervisory Experience
Reliability
Product Preparation
Shop Standards Maintenance
Communication Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any previous supervisory experience you have. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your leadership style.

Emphasise Customer Service: Since the role is all about delivering fast and friendly customer service, don’t forget to mention your experience in this area. We love candidates who can demonstrate their commitment to excellent service, so include any relevant anecdotes or achievements.

Be Authentic: We appreciate genuine applications! Be yourself and let your personality shine through in your writing. This helps us get a feel for who you are and how you might fit into our team culture.

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups!

How to prepare for a job interview at Greggs plc

✨Know the Bakery Inside Out

Before your interview, make sure you know the bakery's products and values. Familiarise yourself with their menu and any special offerings. This shows your genuine interest in the role and helps you connect with the interviewers.

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready for the responsibility.

✨Emphasise Customer Service Excellence

Customer service is key in this role. Be ready to discuss how you've provided exceptional service in previous jobs. Share specific stories that illustrate your ability to handle difficult situations and ensure customer satisfaction.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions prepared. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the bakery is the right fit for you.

Shift Leader: Drive Fast, Friendly Customer Service
Greggs plc

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