Senior Team Member

Senior Team Member

Full-Time No home office possible
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At a Glance

  • Tasks: Deliver fast, friendly service and keep the shop tidy while preparing delicious products.
  • Company: Join the fun and inclusive team at Greggs, where everyone is welcome.
  • Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
  • Why this job: Be part of a vibrant culture and make customers smile every day.
  • Qualifications: Experience in retail is a plus, but we provide training for success.
  • Other info: Flexible shifts with opportunities for career growth and well-being support.

We’re looking for Senior Team Members to join us! As a Senior Team Member, you’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. You will also support the Shop Manager and Supervisors, for example by being a key holder with responsibility for looking after the shop at certain times of the day.

We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You’ll play a key part in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

We can offer you:
  • Competitive pay paid weekly
  • Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  • Free hot drinks for you to enjoy while on shift
  • Paid breaks allowing you to recharge your batteries
  • We share 10% of all our profits with our colleagues
  • Health and Wellbeing App providing Remote GP and Physiotherapy services
  • Holiday entitlement that grows as your career grows with us
  • Colleague share plans to help you invest and save for your future
  • Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
  • Confidential employee assistance app and helpline to help with your wellbeing
  • Long service awards celebrating key milestones in your career
  • Savings and discounts for your everyday shopping, leisure and wellbeing

If you’ve had some experience within a similar fast paced, retail environment, and your availability matches what we’re looking for, we want to hear from you. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.

Some supervisory experience always comes in handy although it’s not essential as we will support you with the training that you’ll need to do a great job. Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.

Senior Team Member employer: Greggs plc

At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and supported. With competitive pay, generous colleague discounts, and a focus on health and wellbeing, we ensure our employees thrive both personally and professionally. Join us in Highgate, where you'll enjoy a fun atmosphere, opportunities for growth, and the chance to be part of a team that celebrates diversity and inclusivity.
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Contact Detail:

Greggs plc Recruiting Team

We think you need these skills to ace Senior Team Member

Customer Service
Teamwork
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Supervisory Skills
Adaptability
Experience in Retail Environment
Inclusivity Awareness
Fast-Paced Work Ethic
Training and Development Support

How to prepare for a job interview at Greggs plc

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Senior Team Member at Greggs entails. Familiarise yourself with their customer service standards and the different channels they operate in, like in-shop and delivery. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Experience

If you've worked in a fast-paced retail environment before, be ready to share specific examples of how you provided excellent customer service or handled challenging situations. Highlight any supervisory experience, even if it's informal, as it shows you're ready to support the Shop Manager and Supervisors.

✨Emphasise Team Spirit

Greggs values a supportive culture, so during your interview, talk about how you work well in teams. Share instances where you’ve collaborated with colleagues to create a positive work environment or improve customer experiences. This will show that you align with their inclusive culture.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of your interview. Inquire about the training process for new Senior Team Members or how the team celebrates successes. This not only shows your interest in the role but also gives you insight into the company culture at Greggs.

Senior Team Member
Greggs plc
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