At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs.
- Benefits: Enjoy up to 50% off products, free drinks, paid breaks, and profit sharing.
- Other info: Flexible shifts and great career growth opportunities await you.
- Why this job: Make a real impact while having fun in a dynamic retail environment.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Contract Details: Shift pattern and availability can be discussed at interview, preferably 5 over 7 fully flexible.
Shift Manager in Sandbach employer: Greggs plc
At Greggs, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. As a Shift Manager in Sandbach, you'll enjoy fantastic benefits such as generous discounts, paid breaks, and opportunities for career growth, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us and be part of a culture that celebrates diversity and supports your wellbeing, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Sandbach
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or handled a tough situation. Being able to share these stories will demonstrate your natural leadership abilities and how you can motivate others.
✨Tip Number 3
Be ready to showcase your customer service passion! During the interview, highlight times when you've gone above and beyond for customers. This will show that you align with Greggs' commitment to delivering exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Manager in Sandbach
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share any experiences where you’ve gone the extra mile for customers, as this will resonate with our values at Greggs.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase your natural leadership abilities in your application. Mention any previous supervisory roles and how you motivated your team to achieve great results.
Be Yourself:We value authenticity, so don’t hesitate to let your personality shine through in your application. Share what makes you unique and how you can contribute to our inclusive culture at Greggs.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and exceptional customer service, so think about how your own values align with theirs. Be ready to share examples of how you've contributed to a positive team environment in the past.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare specific examples of when you've successfully led a team or handled a challenging situation. Highlight your ability to lead by example, especially in fast-paced environments, as this will resonate well with the interviewers.
✨Demonstrate Customer Focus
Greggs is all about putting customers first, so be prepared to discuss how you ensure a brilliant customer experience. Think of times when you've gone above and beyond for customers or improved service delivery. This will show that you understand the importance of customer satisfaction in the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about team dynamics, training opportunities, or how success is measured in the Shift Manager position. It’s a great way to demonstrate your enthusiasm and commitment to the role.
