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- Tasks: Lead a dynamic team to deliver top-notch customer service in a bustling bakery.
- Company: Popular bakery chain known for its vibrant atmosphere and delicious treats.
- Benefits: Competitive pay, colleague discounts, and health and wellbeing perks.
- Why this job: Join a fun team and make customers smile every day!
- Qualifications: Supervisory experience in a customer-focused setting and strong leadership skills.
- Other info: Great opportunity for career growth in a lively environment.
The predicted salary is between 28800 - 43200 £ per year.
A popular bakery chain in Richmond seeks a Shift Manager to lead a team in providing excellent customer service.
Responsibilities include:
- Motivating staff
- Ensuring product displays are plentiful
- Maintaining shop cleanliness
Applicants should have supervisory experience in a customer-focused environment and demonstrate strong leadership skills.
The role offers competitive pay, colleague discounts, and various health and wellbeing benefits.
Shift Manager: Lead a Fast, Customer-First Team in Richmond employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Richmond
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear about your experiences, so be ready to share them confidently during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can set the tone for a great first impression, especially in a customer-focused role like this one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Richmond
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any supervisory experience you have in your application. We want to see how you've motivated teams in the past and how you can bring that energy to our bakery.
Customer Service is Key: Since this role is all about providing excellent customer service, share specific examples of how you've gone above and beyond for customers. We love seeing that passion for service!
Keep It Neat and Tidy: Just like we maintain cleanliness in our shops, your application should be well-organised and free of errors. A tidy application reflects your attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Greggs plc
✨Know the Bakery Inside Out
Before your interview, make sure you know the bakery's products and values. Familiarise yourself with their bestsellers and any seasonal offerings. This shows your genuine interest and helps you connect your experience to their customer-first approach.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Highlight how you motivated staff during busy shifts or resolved conflicts. This will demonstrate your ability to lead effectively in a fast-paced environment.
✨Emphasise Customer Service Excellence
Be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond for customers or improved service processes. This aligns perfectly with the bakery's focus on providing excellent customer experiences.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your enthusiasm for the role. Inquire about team dynamics, training opportunities, or how they maintain shop cleanliness. This not only shows your interest but also helps you gauge if the bakery is the right fit for you.
